answer to those questions (part 1)

someone posted some questions in the last article, also told us he has reported the chairman to the authority..., for mismanagement & don't know what else, sigh, susahlah kali ini....

well, since he raised those questions, we thought it's good to answer them so that residents will hv better picture of how these whole things of management, financial & related matters be handled, but we can't answer everything in single posting, so pls allow us to go part by part..., now this article is written at 4.45pm, i curi some time from my office hour in the company i am attached to, hope that my boss won't see it :)

current management company is DMS, we are paying them RM3300 per month, at the moment they are under 3 months probation, until and of Sept, then MC will decide whether to engage their service in long term basis.

our practice is, when the company still under probation, the cheque book would not be held by them, just to play safe, but once confirmation is given then the cheque will be handled by them, like what we did before. But at the end of the month when we need them to prepare the monthly account then cheque book will given to them to complete the account, as the office is keeping other documents like payment voucher, invoices, etc....

every month we issue payment on middle of month & end of month, those utilities bills & contracted vendors will be paid middle of month, like TNB, PBA, lift, pool, guard (half monthly), cleaner (half monthly), management (half monthly) & charge man. End of month we pay for parts purchased for facilities upgrade & repairs, management (half monthly), guard (half monthly), cleaner (half monthly), & others, few exception as some suppliers (not contracted one) are not giving us credit term.

at the moment 2 full timers in the office, office clerk responsible for collection & building supervisor assigned responsibilities to inspect our facilities & common area regularly, receive complaints from residents & get responsible parties to attend to these complaint, & also make sure all other vendor doing their jobs right, well, as now they still under probation, so residents' feedback & committees' observation will take into consideration when come to the time making decision for long term service contract.

monthly account will be pasted in the residents notice by the 15th of the following month, it shows the income & expenditure of the month, figure brought forward from previous month & balance of the current month, earlier on some residents questioned us abt the bank statement, so we will make arrangement for the bank statement to be pasted together with the monthly account starting this month.

company who provides management service will handle the account too, which means the management fee we pay them is not just for collection of SC & building supervisory but include this too, concerning the question is the accountant is competent or not then we should be judging this from the account they prepare, so far as we see for this company, we will say ok lah.

we will soon post some other answers soon, pls be patient & don't interpret it as we refuse to answer, meantime also allow other residents/readers to feedback concerning those things we have written above.

thanks.