Saturday, June 25, 2011

some general updates...

hi,

some updates over current & just-passed issues...

1) blk j dog matter - residents feedback that the owner has sent the dog away a week after we first received complaint, we wish to thank the owner for the cooperation, also hope that other pets' owner will follow his example, if possible don't keep any pet in apartment.

2) blk k lift display panel - the lift technician have done the wiring for this, actually quite complicated job coz last time when the thief (don't know who coz the CCTV not yet up) took d panel, he took all the essential parts too, for this the technician need to trace the wiring bit by bit, now it's ok, just waiting for the panel to be arrived.

3) blk j lift bearing - just had been replaced on 25/6/2011 midnight for unit #2, technician found some crack when do regular service, so attend to it before it cause bigger problem, we give them green light to shut down the lift & replace it.

4) lift button/door switch - total 4 lift button & 1 door switch were changed in April/May 2011, for both blk J & K.

5) water tank - we feel sorry for the top flr residents who still suffer for this problem, pls be patient, this time we need to change the lining, but we can't do it now coz in last AGM residents have decided when project cost more than RM10k, EGM is needed for decision, we plan to call EGM in July.

6) electrical matter - 1 capacitor at blk k switch room & 1 set of MCB were changed at blk K 15th flr, total of both item cost abt RM700.

7) insurance premium - this year we hv collected so far RM25658, or 80% of residents have paid, this match with our statistic of payment pattern of Vista Condo, 80% are paying service charge (abt 65% of them pay on time), 20% of resident are not willing to pay, for this legal notice already sent to them last month, now waiting for their response before taking further action.

8) Commotion on 19/6/2011 - last week 1 group of voluntary patrolling body came into our compound to confront the JMB as 1 of their member who also our resident has some misunderstanding w JMB, after checking w police we found out they hv no right to enter our place, we have told the guard to stop them in the future unless they got permission from JMB/guard for entry. Now we feel it's best in include this in the house rules to prevent any dispute, also to protect future batch of committees.

another thing, which will be decided in the coming JMB meeting, we may want to organise a durian party at foyer, we talking now to those durian estate owner for the cost for good quality durian, if the price is good then we will announce to our residents for the eat-all-u-can party with the reasonable fee.

thanks.

Saturday, June 18, 2011

house rules

the next EGM many important matters will be tabled for discussion & decision, water tank lining, CCTV for every floor, & we plan to add or amend few clauses in the house rules too...

house rules in another words, laws for Vista condo, & it's extremely important when come to deal certain situation.

those things we would like to look at r:

1) Ban alcohol @ foyer area, at the moment the foyer is nice for people to sit around chatting, children playing, & even committee also hold our JMB meeting there, but we do received complaints that once awhile some residents would drink beer/wine there at night, then after get a bit "high" unknowingly their voice will get louder, & it disturbs those residents stay at the lower floors near foyer, especially children who are in the morning class & also adult who need to wake up early.

2) clamp or chain (& impose fine) vehicle which parked at the non-designated parking area, for both car & motorcycle. we learn some lesson recently when dealing with the person who created the parking lot for himself near hindu temple, after get police involved, it seems they can't do much as it's more like "internal affair" & throw it back to management, so when we consider legal option, then these all must be stated clearly in the house rules..., we plan to add these in the house rules to deal those non-cooperative person as their behavior have cause inconvenient & danger to others, in blk K we do hv the concern of hot exhaust pipe of motorbike park near to letter box may hurt some kids.

3) RM500 refundable deposit for house renovation, we have practiced it since yr2009, so far so good, & it's important for us to make sure during the renovation work, the common facilities (especially the lift) is under the great care too, it's the main reason we imposed the deposit, but we feel it's better to put it in the house rules to avoid unnecessary dispute.

4) Pets @ apartment, surprisingly this matter is not included in our house rules, so it's good to let residents to decide what should be done to those pets during the EGM.

we also list down the detail of house rules below, residents pls have a good look on it, & feel free to suggest any amendment so we can prepare it for discussion in the coming EGM.

Thanks.


VISTA CONDOMINIUM, RELAU

HOUSE RULES AND REGULATIONS FOR RESIDENTS

1)JOINT MANAGEMENT BODY (JMB)


The main function of the JMB is to promote the efficient preservation of the value and amenities in the Apartment.

It is responsible for the maintenance and administration of the common property including the enforcement of the rules and regulations governing the use of common property and collection of maintenance charges.

Please feel free to contact any of the committee members of JMB should you have any inquiry with regard to the Apartment.

2)MOVING IN / MOVING OUT

Please inform the JMB at least one week ahead of your intention to move in/out, together with the name of your mover. This information will assist the security guards in carrying out their duties.

Please take extra care to ensure that common property is not damaged. You may have to install special protection to certain parts of the common property such as lift car.

Individual owner and residents will have to be responsible for any damage to common property caused by them or their mover.

3) ALTERATION AND RENOVATION

Owner/resident who wish to carry out alterations or renovations should obtain consent from the JMB. All necessary approval from the related authorities should also be obtained before any such works proceed.

Repair or renovation works may only be carried out between 9am to 6pm (Monday to Friday) & 9am to 1pm (Saturday).

Please ensure that you do not fix/attach/hang/display or place on the exterior walls, doors and windows any signboards/placards/advertisements/clothes lines or any other unsightly attachments without consent of the JMB.


4) SECURITY


Security in Vista Condo is paramount and is maintained 24 hours by security guard company whose has entered yearly contract with the JMB.

In case of emergency, please contact the guard on duty at the main gate or the management office.

All tenants are required to register with the JMB and security guards.

Please report any loss or theft immediately to the police station and to JMB for record and to improve the services.

4) CAR PARKING

All vehicles are parked at owners’ risk.

Only one car park access card/sticker will be given to every unit.

In case of damage, the replacement of access card/sticker will be at the owner’s cost.

All residents must settle their maintenance service charge in order for their vehicle to enter the Vista Condo compound.

Parking at the areas near to electrical substation, surfed area and pedestrian footpaths are strictly prohibited.

5) MOTORCYCLE

- Motorcycles without Vista Condo sticker are not allowed to enter the Vista Condo compound.
- Motorcycles sticker will only be issued to owners who have settled the service charge.

Every unit will only be issued maximum 2 motorcycle stickers.

6) VISITOR

Visitor who wishes to enter the Vista Condo compound will have to register at the guard house.

7) REFUSE DISPOSAL

Residents are required to wrap and tie up the refuse in polythene bags before disposing it at the disposal room.

Throwing out items from the balcony or windows is strictly prohibited.

Do not throw lighted cigarette butts or combustible substances such as paints and petroleum products into the refuse centre.

8) LETTER BOX

The stainless steel letter box is located on the ground floor. They are labeled according to the individual apartment numbers.

In the interest of the security, the JMB does not retain a master key or any extra keys to the letter box.

9) MASTER TV ANTENNA (MATV)

All blocks are equipped with MATV system linked to all units.

10) LIFTS


Littering, spitting or smoking are strictly prohibited at the lift.

11) CODE OF CONDUCT


For the benefit of Vista Condo residents, it’s hereby inform all residents that action (such as withdraw rights of using any of apartment facilities and termination of tenancy) will taken against those who breach any term and condition of Sales/Tenancy agreements in particular of with regards to the code of conduct such as doing acts that cause nuisance of other residents irrespective of one’s diplomatic status races of nationalities.

12) STONE/LITTER THROWING

Stone/litter throwing from the balcony is strictly prohibited. There shall be no littering at the common area.

The resident who is caught doing such malicious act will be liable for any consequences caused by the action.

The JMB will not hesitate to take any stern action against the culprit or report the incident to the police if deemed necessary.

13) SERVICES CHARGES

The JMB, through the appointed managing agent, is managing and maintaining Vista Condo apartments and the related facilities with funds accumulated from all the service charges it collects. The efficient management of Vista Condo apartment therefore can only be assured through prompt settlement of service charges by all owners.

The service charges are payable monthly or quarterly in advance to JMB Vista Condo at the management office in Vista Condo. Cheques should be crossed and made payable to “JMB Vista Condo”.

Once service charge is paid, resident ensure that the JMB official receipt is issued and must be safely kept.

14) SAFETY PRECAUTIONS

Residents are strongly advised to install fire extinguishers at their own premises,

- In case of fire, please
(a) Warn others
(b) Switch off the main electricity supply and close all doors to confine fire and smoke.
(c) Call fire brigade at 999, then inform the security guard who is stationed at the main gate.
(d) Evacuate all those present in the apartment.
(e) Do not use lift, escape by staircase and proceed to the ground floor.




By : JMB Vista Condo (Dated 27th, May 2009)

Saturday, June 11, 2011

the nagging water tank problems

2 water tanks leak again, blk j & k, 1 tank each.

since early yr2009, we have been confronted by water tanks issue many times, so far i would say in average every quarter we need to fix 1 water tank by welding the part which is cracked.

this time the regular contractor not so keen to come over to repair it, claiming if he manage to repair it (by welding) then it can only last for abt 1 yr to 2 yrs, unless we change the whole lining, which should be able to last for 7yrs to 10yrs.

now the problem is it will cost abt 10k to 15k to replace the lining, depending on the size of the tank, & the water supply interruption can be up to few days.

the normally welding way of repairing cost in between 1k to 1.5k, interruption is within a day.

in view of the urgency & fund availability, we had gone ahead to get another contractor to repair (welding) the blk k tank 3 weeks ago, then as the gasket also give way, we will fix it next week.

(yeah, some unit having water supply problem after the repair due to the dirt stuck in their PBA meter, this eventually rectified with the PBA technician's help)

then we shall proceed to weld the blk j tank soon, another 1.2k, to buy time for 1 to 2 yrs.

our plan is, starting 2nd half of 2011, we would change the lining for those water tank which is needed, then pay it in 3 installment, once complete 1 tank's payment then will proceed to change the 2nd tank, then will take another 3 months to complete the repayment....

in this way we should be able to replace all the water tank lining in 2 or 3 years, as we have 10 water tank for domestic use.

now we are thinking of how to modify the piping so that the water interruption will be minimum during the replacement of lining.

if any resident knows of contractor who is in this line, don't mind pls recommend to us, so we can compare their prices & services, & hope to get a good vendor for Vista.

thanks.

Saturday, June 4, 2011

our insurance policies

our Vista Condo insurance policy was due in March 20th, so the renewal was done, the premium is RM30,125.65 (not include tax yet), it comprises of Fire (RM27,555.65), Public Liability (RM2,210) & Error & Omission (RM360).

2 months have passed, & we have collected abt RM17000 for the premium, or abt 150 units have paid, in other word, 125 unit haven't done so....

so we decided to put up the notice urging them to pay or else the T&G cards will be barred, then we put it into action last weeks, after 2 months grace period given.

as expected, many of them called the office & committee to express their upset & even the anger coz the cards been barred, given hundred & one reason why the cards should not been barred & some even telling the reason why should not pay the premium...

actually it shocked us too of how poor the knowledge of our residents concerning the insurance they are having, some of statement made by them is so unexpected...

one lady asking why "starting" this year she need to "buy" insurance from "office", we told her that she has been paying every year, she looks a bit confused, paused awhile then telling us she remembered every year she was asked to pay something abt RM110 at the beginning of year, now she "guess" it was for insurance....

a guy ask us can he not to get this from us as his friend "told" him bank also charge him few hundred ringgit a year for this, we explained to him that it's by law requirement, in fact he jz needs to show our policy to the bank then bank will cancel theirs, he also paused a while, looks confused, then say, actually he no need to pay both side but he did it for more than 10 years already...

later on we found out many other residents actually paid both side for many years, until we explain to them they need not to do so, now let's think abt those money wasted all these years.

also another funny thing, a tenant's card was barred, then he call landlord, the landlord confronted the committee why no notice was given for insurance premium & card barring, hehe! the only thing missing here is the tenant didn't tell the landlord that the invoice has been given to him few months ago & even the card barring notice was there since early April, in fact at least twice we have done so.

but somehow we still need them to pay & we believe they will do it soon, & i also wonder how many of our residents after received the policy, really read thru to understand how this policies can help them?