Friday, February 22, 2013

why you bar my card !!!???

each time when management office barred defaulters' card, due to over due outstanding service charge, it's also stressful time for the committee members.

we have calculated, average phone calls we received is abt 10 per months in the first few days after staffs bar their, one common question is, why you barred my card?

when we heard they ask this question on the phone, we more or less know that they are residents of vista (although we don't have their phone number in our phone memory) & their card had just been barred, but most of time we will check with them are they from Vista, answer yes, then we patiently explain to them most likely their card is barred because of outstanding SC...., after they another yes, then they tell us a long list of reason why the office should not bar their card.

today we have also received many phone calls as the office just barred some cards yesterday, let's look at the statement made by defaulters why their card must not be barred.

up stair neighbor got leaking in the kitchen or bath room, as long as management don't help them to solve this leaking problem then they won't pay SC, but their card should not be blocked. well, we tell them management only can help if it involves common piping in between them (so far got 2 cases, one have been solved, another one still in the process) but even so, they still need to pay as they are also enjoying the common facilities like lift, swimming pool, rubbish room, corridor, even guard & others, if due to one common area problem then they don't feel like paying SC is not very ok lah.

lift not in good condition also can be an excuse for few residents not to pay SC, and again, we got to explain to them that we have tried our best to keep them in good shape, but these 16 years old lift need to be replaced & we are praying hard for the sinking fund & gov't finance aid, but to be fair, out of 4 lifts, 2 still good, 1 so so, another 1 once awhile throw tantrum & not responsive, overall still not bad if compare to some apartment also at our age.

some told us they did pay, but just late for few months, so they ask can we have longer grace period, instead of 1 month. We feel a bit sorry for them, if possible we would like to give residents longer grace period, but now we are not able to do so as most of our vendors only give us credit term of 1 month or less, even TNB & PBA also stricter now in their payment term, so with our saving in the bank abt 10K at the moment, we have no choice but to stick to one month grace period, sorry can't help much at the moment :(

thanks.



Saturday, February 9, 2013

happy CNY to all Vista Resident

hi,

no posting this week, take a break for Chinese New Year, most of the MC members will be away, balik kampong or travel to visit friends.

take this opportunity to wish all Vista Condo residents happy CNY & enjoy your holiday, for those who always on the road during the holidays, remember to drive carefully, oh ya, also make sure your apartment doors being locked properly & alert you neighbor if you will be away for few days & they can help to watch over it.

thanks.

Friday, February 1, 2013

super good residents

we always feel that our Vista residents are one of the most understanding & cooperative peoples in the Relau area, not just we feel that, even the guards & management staffs can testify that also.

among the residents in our place, there's one group of residents who we called them super good residents, they are not just paying fees promptly & follow house rules, but at the same time out of their own initiative contributing their finance & strength to bring improvement to the area they see the needs.

of course the most recent one is the person who wrote to us wanted to contribute money to buy drain cover for the swimming pool, so now we working on it, also allow us to mention here some other super good residents who have contributed in the past.

just 2 weeks ago, one residents from blk j heard abt throwing paint & motorbike sabotage incidents, so he thought perhaps there's some blind spots which not being covered by our CCTV, and after he communicated with us he went get the CCTV vendor to install few more camera at the block J ground floor, in the area which previously not been monitored, yes he bears all the cost! wonderful...

we also can recall not long ago, few residents, if not mistaken from 1st flr & 14th flr did use their own money hired worker & bought paint to beautify the common area at their respective floor & even ground floor too! another wonderful story to tell.... :)

some other good deeds of residents like contributed fire extinguishers, some decorative lights & other items at the main entrance, we also heard few residents have habit of cleaning the corridors, well, we think this is good as long as the water don't go inside the lift :)

earlier on also got few uncles & aunties planted some herb & other plants near the foyer area, not just for their own use, but for other peoples too.

still there are some other things, just off hand can't recall.....

we are so proud of vista residents!!!