Friday, July 5, 2013

new guard company starting this month

anyone notice new guards have taken over the guard post?

this is the 6th security guard company we are using since year 2009, which means every year we almost changed twice the guard company for vista condo, it's very high turn around!

just for record, in the past 3 & the 1/2 years, lift vendor change once, management changed once, electrician once, pool vendor twice, it's very normal, but how come security guard changed so many times?

and in fact, this new company is the first company we hired in 2009, but the 2nd year they terminated themselves due to some payment issue with the JMB then, but this time we hired them as guard again, well, main reason is their strong back up.

in the past we did change guard company due to different reason, for both good & bad reasons, at least twice we forced to changed guard company because guard was missing during his duty, also guard get drunk when came to work, worst one is new company took over 2 days then never send any guard anymore, without telling us :(

but this time the reason to change, is aiming for improvement, the previous guard company did "above average" job, generally they were OK, even though we did once awhile heard residents complained that some times they simply opened for ppl without car (or those whose card already barred), we do missed the Chinese guard by the name of Ah Keong, he is an excellent guard, but too bad due to health reason he need to stop working, but anyway we are now once awhile meet him for a cup of coffee :)

we welcome residents to feedback to us your opinion & observation for the new guard company, we did take into consideration those opinions given by our residents, and in fact more than half of the changes of companies as mentioned above were triggered by residents' feedback, and we must agree that it has brought improvement.

thanks.





5 comments:

Anonymous said...

Hi they very strick too. Even just now i see lift tech also have to register at guard post. They very good. Hope they will continue their job n duty.

J said...

Wow, that's good! Great job done!
Thanks MC.

Anonymous said...

Hi MC/JBM

Why office no open today???
and no info/notice about it's closure??

JING said...

May i know when blok K going to change the new lift ?

Anonymous said...

Hi MC,

Just a suggestion!

Can this blog open for resident to upload photo? I mean the problem and issue that we faced surrounding our Vista Condo that resident can snap a photo and upload on this blog and acknowledged to MC and management office.

Management office will have a clear picture what is the problem/issue.