Saturday, March 30, 2013

Govt fund approved & Residents' annual party

hi, 2 important announcements to make....

1) hooray!!! through God's grace, we have lastly get state government to agree to release fund for our lifts upgrade, the arrangement will be, state gov't will pay 80%, and from our building maintenance fund we will pay 20%, in another words, they will sponsor RM124.8K and we will pay the RM31.2K as the total cost involved is RM156K, it's to upgrade the both lifts of blk k.

The process seems quite fast, but actually we have prayed quite awhile for the matter, even in the past we also have submitted few requests to various depts, this time really thank God, the approval came at the right timing as the 2 blk k lifts really gave way. We actually requested to upgrade 4 lifts, but were adviced to go for 2 lifts first, the reason we do both for blk k (instead of 1 lift each blk) is due to the "master-slave" system the lift, in short, we must upgrade both lift at the same block, but we will use some the parts in blk k lifts (especially still in good condition one) to be spare parts for blk j lifts.

if any setback abt this fund approval, there's we have to deposit into government treasury dept our 20%, or RM31.200 so that the government will release the work order to our contractor, hehe!!! RM31,200 is big money & where to get the money??? normally we only abt 15k to 20K in our bank account, then how ah?

but really thank God, somehow few defaulters do come paid some sizable money & also some extra collection for fire insurance, so we managed to deposit the 31,200 to the treasury dept on Thursday, but this also means we need to delay our payment to the insurance company for the insurance premium, well, the vista condo is blessed by many vendors who are kind enough to charge us cheap, provide reasonable service quality & at the same time allow us to drag payment if it's needed, the insurance company is one them, another reason we thank God for!

2) so now goes to the 2nd announcement, which also related to the first announcement, the person who has helped us on this approval is YB Wong Hon Wai, an EXCO member in the state gov't in charge of the housing matter, who also an ADUN for Air Itam area, we have decided to give him a big THANKS during our residents' party on 13/4/2013.

oh ya, this year we will still have our annual party, 13/4/2013, Saturday, 7.30pm at the foyer, program will be dinner, children's games, lucky draw, charges will be adult RM8 & Kids RM5, FOC for those below 5 yrs old. YB Wong has agreed to be our Guest of Honour, we wish many residents will attend the party & together we will say "THANK YOU YB" to him, for indeed we should be thankful because this is first we managed to get the fund for more than 100K, also not to forget in the past YB Yeoh Soon Hin too help us to build the entrance shade which worth 15K, now we are waiting for YB Yeoh Soon Hin's reply to attend our party, if yes then we will have 2 YBs in our party, this will be another historical moment for Vista Condo.

(just a thought, shall we also extend our invitation to CM :P )

our small request..., pls do come for the annual party, foods are good, lucky draw prizes are attractive, kids will be the one enjoy the most, but another big reason, say thanks to YB Wong so that he will know his kind help is much appreciated by our beloved residents in Vista Condo, will you come?

thanks.











Saturday, March 23, 2013

(possible) government's financial aid on the lifts

now we are waiting anxiously for the government's decision on our request on the blk k lifts upgrade financial aid, which should be known this coming week.

last friday few of us in the MC went attended the meeting with the state EXCO member in Komtar 53rd floor to discuss on the vista condo lifts upgrade matters, we make known to him our current difficulties, ie blk k lifts upgrade is needed, but facing financial difficulty as the developer still holding on our sinking fund despite court order stated clearly they should transfer the fund to us (for the sinking fund case, we haven't give up, but at the moment still working on the court case, will reveal more to residents when the time is right), so we need government to help for lifts upgrade, especially blk k side the lifts are in bad shape.

the discussion went on well, we feel that the chance of getting the fund is quite high, they willing to absorb as much as 80% if the application get approved, as we are consider as the low medium cost apartment. If God really bless us on this matter, then we will need to deposit first our portion of 20% (amounting to abt 30K) into government's account, then once the job is completed, they will release 100% of payment, abt 150K to the chosen vendor for the project.

We were told to prepare & submit some document on the coming Monday, then if things go well, we hope can get the good news from the EXCO before next week end, as we said chance are good, but we dare not to promise anything to residents at the moment, we are praying the Almighty God will shower His blessing on Vista Condo, particularly for this matter.

(actually we did request for the upgrade for 4 lifts, but were advised to start with 2 lifts first, since our lifts system the "master-slave link system", it must do 2 by 2, which means either blk j 2 lifts, or blk k 2 lifts, so as blk k lifts are in worse shape, so start with blk k first, then we can use those parts for blk j spare parts, will wait for the right time again to write to government for blk j in the future)

so now, waiting....praying....waiting....praying....

Friday, March 15, 2013

a JMB chairman was killed in Farlim :(

we all get a huge shock when heard that a committee chairman of one of the project in Farlim was killed by a resident who has misunderstanding with him, and for a while we start to feel concern abt our own safety in this place.

in the past we have heard stories (from other projects) like committee members' vehicles kena sabotaged, also few cases where they were harassed by residents in public place using abusive words, but so far haven't heard anything more violent than that, such as beating up committee members....

even in our place, few similar incidents happened in the past, but then it was abt 2 to 3 years ago, and after that, so far so good lah.

all this while our perception is even when a resident get upset (due to whatever reason), the probability of physical attack will be very minima because we hardly heard of any incident like this, but now we start to change the perception on the possibility & rethink the way we approach matters in vista.

the struggle of being a committee is, if you want to be sure nothing will happen to you, then the best thing you can do is don't do anything, but the moment you try to do something abt the management, most likely you have just added some risk to yourself.

the JMB chairman who was killed, according to the news, was quite a hard working person, he himself is a qualified lift technician, had brought many improvements to his place, like CCTV, lift T&G, etc, in fact gained very good comments from their residents, the day when the incident happened, he was checking some plumbing matter in their rubbish room, honestly none of us here are as committed as he did!

also heard that he had offended the suspect over the regulations in their place, ie outstanding fee & motorbike parking issue, in the moment of madness, the suspect lost control, took law in his own hand, then the chairman's life is gone...

see, he try to get others to follow their house rules or regulations, but indirectly it actually cost his own life, but if he doesn't insist on it, he may still happily playing with his baby girl, who has just born 3 months ago.

the question is, how the apartment project can be improved if committee choose the approach of playing safe, or don't do anything so that nobody will get offended, very soon you will have problem of collection run low, no money to pay vendor, not enough fund to repair facilities, residents partying until 3am in the morning & nobody will stop them, cars will parked not according to the orders, worst one will be TNB or PBA cut their supply because no money to pay facilities bills.

sorry for being negative, but these all are fact & challenges we facing, really struggle, any suggestion?


Friday, March 8, 2013

hope for the best, prepare for the worst.

our attitude of running the management and maintaining/upgrading the facilities in Vista Condo is "hope for the best, but prepare for the worst".

it apply to almost all the area, maybe it's covering all :)

we have mentioned much on those big projects, such as lifts upgrade, water tank lining replacement, building painting, etc, hope for the best is that we will get the gov't fund & sinking fund soon, and we may get all these done in near future, of course this is best scenario, but how abt the worst scenario, which means if in the coming 10 year (or forever....) still no news abt the money? then we got to use our own sinking fund (collection of parking lot rental) to upgrade lifts in the coming 8 years, then perhaps another 10 years to pay for building painting, or water tank lining replacement.

other matters which also applied under "hope for best but prepare for worst" principle like,

best is monthly collection hit 95% so we will have more than enough $$$ to pay vendors, utilities bills, then still have so much surplus to upgrade existing facilities & add new facilities like gym & multipurpose court (plan this year for both), worst case we can think of is collection drop below 60% then we will need to tighten the T&G system to force defaulters to pay, which always end up some arguments (even shouting match) in the office or guard house.

abt the house rules, the best is every body observe all the rules, which at the moment we can see most of residents can follow most of the rules, the worst scenario we can imagine of this matter is 20% of residents refuse to follow, then we will get management staffs or guard to deal with them, more serious one will need to call police to help. but if we have 50% (or more) residents choose to violate most of the rules here, then we will need to leave, without residents' cooperation, the committee will not be able to continue their jobs, but it also speak of committee have lost touch with residents & don't understand their needs or feeling... :P

another area is vendors, best is of course all of them do their jobs well, our assessment on them now is overall abt 80% satisfaction, worst case if their performance drop below 60%, then change lah....

how abt committee, also the same, best is everybody do their jobs well, but then as we consider they also have other commitments like family, jobs, business, etc, so sometimes we can't push them too hard, but if come to the time when we can't give anymore time to this service, then we should leave & let other peoples to continue to serve the residents here.

thanks.







Friday, March 1, 2013

kick off the lift upgrade process in year 2013

lastly, some concrete plan to upgrade the lift after we have been talking abt it since yr2009.

to upgrade the lift, in another words is to modernize the control system, include the mechanical part at the motor room & lift car top, and most importantly the control system especially the mother board, the cost involved is abt 50k to 60k per lift, so to upgrade all the 4 lifts will need abt 250k, which we initially thought to get the sinking fund or gov't fund to do it, but as we still not sure when these money will be made available, so we are planning to use the new sinking fund money (which is from the car park rental, pls refer to the posting earlier) to start it this year!

another reason which we think we should upgrade the lift as soon as this year is somehow the part of these old lift become harder to source, especially those control boards, at the moment one of the blk k lift having the problem of inconsistent responsiveness of lift button, and it's due to the control board faulty, then lift vendor try to repair it but the board is really beyond repair & worse news is they seem can't get the replacement board as it's already obsolete! as now as we are still hoping them to get the replacement part, we thought the permanent solution should be upgrade it now, as on & off the same problem (getting replacement part) have been happening to other lift as well.

we are now negotiating with vendor abt the price, payment term & other detail, the ideal arrangement will be as follow, by May this year our new sinking fund should have abt 10k, so it will be paid to vendor as down payment to start the project, then the remaining 40+k will be paid though installment of 2k per month, so it will take 2 years to complete it, after that we can initiate another lift upgrading, in this way, we should be able to complete the 4 lifts in 8 to 10 years' time. But if sinking fund or gov't fund come in while upgrading in progress, then we should get it done in much shorter period of time!

which lift first? of course the worst shape one, but if vendor is kind enough to upgrade all at same time & allow us to pay installment in more than 6 years then we would like to do all simultaneously! let's see how the negotiation goes. (pls feel free to write to us if you have any suggestion or concern)

we will present it to residents for decision once vendor have given their best offer, thanks.


Friday, February 22, 2013

why you bar my card !!!???

each time when management office barred defaulters' card, due to over due outstanding service charge, it's also stressful time for the committee members.

we have calculated, average phone calls we received is abt 10 per months in the first few days after staffs bar their, one common question is, why you barred my card?

when we heard they ask this question on the phone, we more or less know that they are residents of vista (although we don't have their phone number in our phone memory) & their card had just been barred, but most of time we will check with them are they from Vista, answer yes, then we patiently explain to them most likely their card is barred because of outstanding SC...., after they another yes, then they tell us a long list of reason why the office should not bar their card.

today we have also received many phone calls as the office just barred some cards yesterday, let's look at the statement made by defaulters why their card must not be barred.

up stair neighbor got leaking in the kitchen or bath room, as long as management don't help them to solve this leaking problem then they won't pay SC, but their card should not be blocked. well, we tell them management only can help if it involves common piping in between them (so far got 2 cases, one have been solved, another one still in the process) but even so, they still need to pay as they are also enjoying the common facilities like lift, swimming pool, rubbish room, corridor, even guard & others, if due to one common area problem then they don't feel like paying SC is not very ok lah.

lift not in good condition also can be an excuse for few residents not to pay SC, and again, we got to explain to them that we have tried our best to keep them in good shape, but these 16 years old lift need to be replaced & we are praying hard for the sinking fund & gov't finance aid, but to be fair, out of 4 lifts, 2 still good, 1 so so, another 1 once awhile throw tantrum & not responsive, overall still not bad if compare to some apartment also at our age.

some told us they did pay, but just late for few months, so they ask can we have longer grace period, instead of 1 month. We feel a bit sorry for them, if possible we would like to give residents longer grace period, but now we are not able to do so as most of our vendors only give us credit term of 1 month or less, even TNB & PBA also stricter now in their payment term, so with our saving in the bank abt 10K at the moment, we have no choice but to stick to one month grace period, sorry can't help much at the moment :(

thanks.



Saturday, February 9, 2013

happy CNY to all Vista Resident

hi,

no posting this week, take a break for Chinese New Year, most of the MC members will be away, balik kampong or travel to visit friends.

take this opportunity to wish all Vista Condo residents happy CNY & enjoy your holiday, for those who always on the road during the holidays, remember to drive carefully, oh ya, also make sure your apartment doors being locked properly & alert you neighbor if you will be away for few days & they can help to watch over it.

thanks.

Friday, February 1, 2013

super good residents

we always feel that our Vista residents are one of the most understanding & cooperative peoples in the Relau area, not just we feel that, even the guards & management staffs can testify that also.

among the residents in our place, there's one group of residents who we called them super good residents, they are not just paying fees promptly & follow house rules, but at the same time out of their own initiative contributing their finance & strength to bring improvement to the area they see the needs.

of course the most recent one is the person who wrote to us wanted to contribute money to buy drain cover for the swimming pool, so now we working on it, also allow us to mention here some other super good residents who have contributed in the past.

just 2 weeks ago, one residents from blk j heard abt throwing paint & motorbike sabotage incidents, so he thought perhaps there's some blind spots which not being covered by our CCTV, and after he communicated with us he went get the CCTV vendor to install few more camera at the block J ground floor, in the area which previously not been monitored, yes he bears all the cost! wonderful...

we also can recall not long ago, few residents, if not mistaken from 1st flr & 14th flr did use their own money hired worker & bought paint to beautify the common area at their respective floor & even ground floor too! another wonderful story to tell.... :)

some other good deeds of residents like contributed fire extinguishers, some decorative lights & other items at the main entrance, we also heard few residents have habit of cleaning the corridors, well, we think this is good as long as the water don't go inside the lift :)

earlier on also got few uncles & aunties planted some herb & other plants near the foyer area, not just for their own use, but for other peoples too.

still there are some other things, just off hand can't recall.....

we are so proud of vista residents!!!






Friday, January 25, 2013

general updates....

few matters like to bring to residents' attention...

1) swimming pool water has been cleaned, but after 1 week's chemical cleaning, we need to send the water sample for lab testing to make sure the pH is safe, so now waiting for the report from the lab, it may take few more days, so residents pls be patient.

2) we have arranged for the trees next to the rental parking to be trimmed, this is to prevent the possibly damage to the cars which have been parked there, it cost us abt RM1800, but we see this as part of investment, as we have collected abt RM2000 per month for the rental, and starting this year, this money will be kept under "vista new fund" account for the purposes of lift upgrade, water tank lining replacement & painting the common wall.

3) after those big expenses toward the end of yr2012, namely TNB deposit, blk k water pump, bomba facility, etc, our management fund ran a bit dry, but thank God, this month we saw some good collections & not much major expenses, as the result, the figure looks much better now, as we always like to keep at least 10K in the bank for the real emergency situation.

4) from now on, the office & guard house will be using different telephone line, we encourage residents to communicate with them as soon as notice something funny, especially now as crime rate is getting higher, everyday can read from paper abt robbery, snatch theft, etc, happened so often, scary....., trust that everyone have heard abt the missing & murdered child William Yau Zhen Zhong, sad news....., oh ya, the phone number for office is 019-5730637 & guard house is 017-4290637.

5) abt the T&G cards registration, the office will extend the working until 8pm on the coming Tuesday & Wednesday to make it easier for residents to get it done, but if you really can't make it, pls do call them at the number mentioned above to register your card.

thanks.

Friday, January 18, 2013

on the vandalism, updates

after a week's investigation, checking CCTV, interview residents & guards, viewing the site & the material found there, we zoomed into few individual who we thought have some connection with this vandalism.

police report was made on the same day the incident took place, but without any suspect as we had not view the CCTV yet, then we were told to contact the IO (investigating officer) once we found new proof or suspected person, which we did after our own investigation.

the few suspect we zoomed in are the tenants in blk k, ironically, they are not foreigners but locals. (we always thought foreigners are troublemaker but interestingly those foreigner stay here seems behave better than local tenants, especially if guard or supervisor have corrected them over some of the matters)

we were advised by the IO to discuss with those peoples we suspect got connection with this case, so far sit down with a few, they were called because their faces appeared in the lobby & lift CCTV video clip in between 2am & 6am where vandalism happened, but strangely the prime suspect who was recorded sabotaging the notice board & rubbish bin didn't show up in the meeting, this make us all the more speculative of his involvement in throwing the paint into the pool & plant to the ground floor, both plant & paint are from the one of the low-middle floor at blk k, which some residents & vendors can testify that.

anyhow, we will enlarge his picture & print the much clearer one to check with his friends, and if he still hide himself up & refuse to turn in, then we have no choice but to hand over the whole thing to the IO, as he has mentioned if we can't get the agreement from the suspect (such as compensation) then he has to step in.

what happen if the proof turn over to IO? not sure, if they also found strong connection & decide to go after the suspect, consequence can be serious too..., hope this guy will show up soon, for management side, we just wish can get the compensation for the thorough cleaning of the pool & pump/filter service (as paint had gone into the system), but we also like to ensure our residents that we will only re-open the pool after the lab test result on the water quality is convincing.

thanks.

Friday, January 11, 2013

brainless act of vandalism!!

this morning we were shocked by the mess we found at the blk k ground floor lift lobby & the nearby area, rubbish everywhere, look like someone took the rubbish out from the dust bin & threw it on the floor, and even tear down some notices from the notice board.

later on even the bigger the shocker we encountered, pool cleaner found few half filled tin of paint in the pool, and white color oily powder at the pool side near to blk k middle staircase!!!

(needless to say, pool need to be closed for few days for thorough clean up,to make sure it's safe for residents to use)

the first report reached us abt 7am, and later on when guard, cleaner & supervisor went & check, the paint was not completely dry yet, so we thought it happened just few hours ago....

supervisor was asked to make a police report abt this vandalism act, bosses of guard company & management also came in to view it, some residents approached the office saying actually heard noise in between 2am to 5am, from blk k, middle floors.

now the management is waiting for the police to come over for investigation, MC will check the cctv this afternoon or evening as most of us are working now on Saturday, (i am writing this from my office computer) will pass the video clip to police, will ask our peoples who got good connection with police to get them to act quickly, if we are allowed then will paste their photo in the notice board.

will update residents in this blog for any new finding, thanks.



Friday, January 4, 2013

kang tao? sorry ah....!

on & off we do have peoples come to us to ask for "kang tao", in another words, to pass them some vista projects, it can be short term (one off) stuff like plumbing jobs, or electrical repair, or longer term like to take over security job, even management or cleaning...

these peoples can be outsider contractors, or even our own residents, so when they approached us for "kang tao", some just want to know what are the project available & they send proposal for us to consider, but also some expect us to bypass all these steps & just pass them the projects straight away.

most of the cases we didn't go ahead with them, as we consider at the moment we do have a group of vendors who give reasonable quality of service (with regards to their fee), and other factors like payment term & "after sales service".

(but before we ended up having these group of vendors to serve us now, we did try many other vendors, after compare their quality/price/service/credit term, we finally got these peoples to be vista vendors, they are not perfect but still ok lah...)

for examples, the plumber who also blk j resident, some peoples asked why he always got chance to repair our common piping? simple, his price is not higher than market price, but his credit term can be as long as 6 months (if needed), he can even attend to the request at midnight (again if it's needed), another advantage is after he fix the part, we still can get him to do warranty repair as he also stay here, cannot run away... :)

few vendors tried to get plumbing jobs here but after we ask them can they provide same kind of service, hehehe! they said you better stick to your existing vendor la...

electrical contractor also the same, even though can't drag payment to that far, but many time we called him at late night hour to fix the current supply problem, he came quickly (as he is from Sg Ara) & get the things done without additional charge, better still his monthly charge is cheaper than other electrician.

other vendors like lift, guard, management, cctv, T&G barrier..., do have their strength which we would like to stick to them at the moment, of course they are not perfect,but then as we weigh their strength vs weaknesses, we thought it's still worthwhile to have them around.

we did hear peoples say, well, MC don't want to change new vendors because these peoples already give them "kang tao", or bribe, our answer is, we can't satisfy this kind of peoples who like to say things like this, all we can say is, God knows if MC take bribe or not...

so sorry ah, no kang tao, hope they can understand.

thanks.






Friday, December 28, 2012

year 2013, vision, expectation, challenge...

3 more days to go, then entering yr2013.

we still having the same ambitious to make vista a real condo by end of yr2013, but we the difficulty is actually much higher than what anticipated one year ago.

the reason is even though we expected developer won't be so kind to release our sinking fund immediately to us soon, but then we must say looks like it will drag much longer than what we expected, the best hope maybe the end of next year, or even later than that...

another big financial source, gov't fund, also won't be arrived anytime soon, i have read from online news today, the EXCO member YB Wong Hun Woi is urging the federal gov't to release the money to those apartments which have sent their application, well, let's see...

few months ago, we did share in this blog that even if sinking fund & gov't fund are not soon be available, then we must activate our own plan (plan B, huh?), to set up our own sinking fund (without taxing our residents) to address matters like lift upgrade, water tank lining & building wall painting, so this new sinking fund account will be open with public bank in January 2013.

our situation now is our monthly collection on service charge is good enough to administer those regular & needs we encounter each month, even got spare to do some upgrade on the facilities, WITH THE CONDITION THAT AVERAGE COLLECTION RATE HITTING 80%, so the office staffs & security will take to task if this standard can't be maintained.

so we are depositing the car park rental (abt RM2000 per month) into the vista condo new sinking fund, so in 10 years' time, we should be able to either paint the building or upgrade the lift, pls don't be discouraged by "10 years" time, we are talking abt worst scenario, that is if no sinking fund & gov't fund in the coming 10 years, but we can get both matters attended to, if either gov't or developer kind enough to release the money :):):)

so in yr2013, the main task is still make sure the collection rate is at (or above) 80% and we should see some upgrading happen here & there, perhaps gym, beautify the swimming pool, play ground like facility for kids, lift touch & go system, etc. do have rough idea on the blue print, but if it's big project, will get residents to approve first.

hopefully can see great break through in yr2013, happy new year to all our beloved residents!!!



Friday, December 21, 2012

scary incident on 20/12/12

on thursday, we have came to know abt a case in blk j, where abt 5.30am in the morning, when 2 ladies residents step into the blk j lift, found a guy already in the lift holding a knife-like material in his hand....

few lessons we can learn this incident...

1) do not proceed if got doubt, after these 2 ladies saw this guy holding a knife-like thing in his hand & still wearing his helmet, they immediately went out from the lift & wait for another lift, thank God we have 2 lifts each block, it's good to play safe to minimize the risk of being robbed.

2) call guard immediately, after they step out from the lift, they informed the guard on duty immediately, this is something we expect our residents to do but many times residents didn't do it as they don't keep the number. For this incident the guard check the cctv immediately but the guy have already left the lift, so he immediately checking on those people going out through the entrance, but at the end still can't find the suspect...:(

3) alert other residents too, the 2 ladies somehow also took the initiative to inform other residents, this is good for letting other residents know abt any abnormality so that they can be more watchful, after being informed of the case, MC & management get in touch with the guard's boss, and he too get information from the night guard & prepare to make police report if necessary, pending on our finding through CCTV.

4) make use of CCTV, MC members & residents checked the CCTV records on the same night, we traced from 4.30am in the record, because need to find out where this guy come from & at which floor he entered the lift, and most importantly if he is outsider then how did he manage to come in? After spending nearly an hour checking the record, we found out actually the guy is one of our resident, who we know him personally, with clean record, he need to report to his office early in the morning almost everyday due to his job nature, the knife-like thing in his hand is actually is his motorbike key....

5) communication, we ring up the lady who reported the case, explain to her the finding, she feel relieve & more secured for taking lift in early hour as she need to do so on regular basis, it's important for all of to feel safe to stay here in Vista Condo.

no wonder the guard didn't see anyone suspicious when he check on those people passing the entrance after receive the report, because the guy is also holding the active bike key tag, but we also want to thank the lady who reported this even though the guy is not a robber because it's better to be cautious than regret.

thanks.



Friday, December 7, 2012

some precaution steps taken now...

recently few incidents happened in some apartments in Penang & other northern region, make us even more alert & taking extra precaution steps.

just last week a project in Penang hit by a fire incident, more than 35 bikes were in total damage in the said incident, it also affected another abt 30 bikes, more than this, the heat & the smoke also caused other damages to residents unit & common facilities, police still investigating the cause of fire, their residents also urged their management to install CCTV to prevent similar incidents from happening again, as for Vista Condo, even though we do hv CCTV to cover most of the bikes parking & the bikes barrier to prevent outsider (biker) to come in without reason, we did instruct the guard & supervisor to keep their eyes on those peoples who claim to come in to visit our residents or doing renovation.

last month it also been reported in the nearby apartment, a biker went to apartment lift & molested a lady resident, and in fact it was captured in their lift CCTV, but somehow the culprit managed to escape & now police are looking for him. According to the report before he drive his bike into the apartment compound he cheated the guard that he was looking for unit there for rent, and the guard didn't suspect him & allow him to go in without record his identity...., our management & guard company were informed of this case & urged to tighten up the security, which they did but it also resulted a resident went to confront the guard because his relative's bike was denied an entry so he got upset, see, we do have residents among us still caused hindrance to the measure which bring benefit to most of residents.

another accident was abt a kid (should be a boy) drown in the apartment swimming pool, also last month, outside Pg island, well, this is something i think Vista Condo parents need to be more careful, we still see many kids swimming in the pool without adult around, yes no doubt these kids are already (or almost) reached their teenage & make it difficult for the guard to chase them home as they claimed that they know how to swim, so what the guard did is only chase those smaller kids to go home & only allowed to swim if their parents accompany them, for the bigger kids we only can advice them & make it clear to them that they have to swim on their own risk, hopefully nothing unfortunate will happen.

we welcome residents to inform us for incidents like this although it happened in other places, so that we can take prevention step, as we always believe prevention is better than cures.

thanks.

Friday, November 30, 2012

Religion matters in Vista

religion matter is something we try not to interfere, and if possible try not to get involved in vista condo, but yet, could not run away from facing it...:(

must say it here, this article have no attention to offend any resident in Vista, but just merely pointing out some observation, if accidentally causes any hard feeling then would like to apologize first....

religion, as many of us agree, is something personal, is in between the person with his/her God, the belief, the conviction, the practice, & others.

also the way the worship & prayer being carried out are varied from one religion to another religion, some worship/pray in temple, some worship/pray in church, some worship/pray in mosque, also some regularly or periodically worship & pray in their house.

some worship through praying, some through chanting, some through burning incense, some through offering of food, drink & other things....

some worship in quietness, some do produce sound, and here we do not want to comment on how quiet is quiet & how loud is loud, for one person may think the level of loudness is acceptable, but for another person may not think so, then as we have 275 unit in vista condo, and from time to time different kind of worship or prayer will be performed by different residents from different kind of religion background, so how to address this issue...???

again, would like to carefully present this suggestion, perhaps to exercise "golden rule" will be helpful in our apartment..., let's see what Wikipedia talk abt "golden rule"...

The Golden Rule or ethic of reciprocity is a maxim,[1] ethical code, or morality[2] that essentially states either of the following:

(Positive form of Golden Rule): One should treat others as one would like others to treat oneself.[1]
(Negative form of Golden Rule): One should not treat others in ways that one would not like to be treated.


hope it helps, thanks.

Friday, November 16, 2012

new sinking fund?

don't be scared by the post title..., don't worry, we are not going to collect extra money from residents, everything still the same, RM100 per month for the service charge :):):)

well, as we mentioned in the last post, we will look into ways to save some money for the future, especially for the lift upgrade, building wall painting & water tank lining replacement, we need to plan for this as we foresee the gov't fund & sinking fund won't be soon available.

at the moment our regular expenses cost abt RM23k per month (TNB 7k, Guard 4k, PBA 1k, cleaner 2k, management 3.3k, lift service 1.4k, pool 800, phone allowance 320, electrical 700, various kind of repairs abt 2500, so total abt 23K), and our average monthly collection is in between 25K to 27K, which is inclusive of car park rental as well.

we plan to deposit the car park rental into new sinking fund account starting January 2013, which means if everything go smoothly then next year whatever amount we collect for the car park rental will go directly into the fixed deposit account of new sinking fund.

for info, we have abt 40 residents' cars renting the lots, RM50 per month per lot, which will bring in average abt RM2000 per month, or RM24K per year, or 240k in 10 years time.

we have to make it clear that this money will only be used for major break down or upgrade for lift, water tank & wall painting, it should not be touched for general items like changing bulb, water tap, changing minor lift parts...

we see this steps is a must or else those money we collected every month will be all spent but left nothing for the above mentioned major project, so, even if we need to wait for 10 years for the sinking fund & gov't aid (just in case), we are still able to upgrade at least 2 lifts if it's needed, especially the blk k lifts.

the challenge now is to make sure the collection rate of the service charge will consistently hit 85% so that we will have abt 23K (monthly) from the service charge collection to be spent for the regular expenses, we are confident this can be achieved with the cooperation from residents, management staffs & guards, but we also can foresee some defaulters will react as their cards will be blocked.... :(

other challenge...??? hahaha...!!! hopefully nobody will say that we are taking the money for our own use :P












Friday, November 9, 2012

waiting is torturing....

waiting is big part of the job in the service as committee members...

waiting for the daily report to be sent to our email, waiting for the monthly account to be updated so that we will see clearer our finance status, waiting for the vendors to get the equipment up in the breakdown cases, waiting in anxiety especially if it involved lifts & water pump, waiting for the phone calls from the bosses if their staffs didn't turn up in vista condo....

but these waitings are the short duration ones, can be ranged from few hour to few weeks, what really torturing are those long term ones, up to months, or even years, it will consume your patience & eventually if your patience is up & the projects will need to be called off.

2 projects now facing testing period are the sinking fund & government fund, as developer has been liquidated & now we can only approach liquidator for the money (although court case still on), it seems this will be a long battle, but can u see if we would just give up then who will be the happiest person???

of course there are many reasons why we should just give up on pursuing the sinking fund, just like many other apartment do..., sometimes thoughts like why should we care as we face accusation on money matter, or why should we be busy body as other residents don't even contribute a bit in this effort of taking back the sinking fund, or other untold-able statements by residents which really make us think that our effort is not worthwhile.

but at the end of the day, we understand that as we have started it, it's only right we finish it well, we still have faith that thru God's divine intervention we will see the money, not just the sinking fund but fund from government too, but we really have no idea when, 2012 is almost end, how abt 2013? or 2014? or beyond it....?

once awhile we also strike by the thought that if the sinking fund won't be back soon then where should we get the money for lift upgrade, building painting or water tank lining replacement...? all these jobs must be done in this coming 5 years due to their conditions....

do have some plan for new sinking fund, especially now as we have settled (or settling) some urgent matter which involve big money like TNB deposit, pump replacement, lift rotor, will share next week.

thanks.



Monday, November 5, 2012

vista condo & animals

animals like to visit Vista Condo, and most of them are not really welcome...

we have dealt with dogs, cats, monkeys...., not sure did anyone see monitor lizard, but the latest one is definitely scary...a snake, small cobra.

so far the most headache one is monkey, because they tend to bring damages, particular the number plate & side mirrors of cars, this animals come & go, still remember abt half a year ago abt 6 of them hung around at the rental parking area happily playing with residents' cars, & eventually at least 3 of them shot dead by jabatan haiwan officer, the others ran away, but once awhile we received report that residents do see them at the fencing area.

dogs, also for a period of time 3 dogs appeared at the end of blk k area, like to make a lot of noise at midnight hour, have concert or party? for that animals, we got our cleaner to thank for, as they managed to entice them (with food) & locked them in the toilet, then authority were called in to bring them away.

the problem of cat not completely solved yet, coz this animal very hard to catch, few stubborn residents still insist to feed them, despite many times we urged them not to, to make the problem worse, some of the cats actually are belong to residents, so what can we do jz advice their masters to make sure their pets don't cause problem to others, well, so far still ok lah.....

now got to deal with snake pulak...., in fact this is 3rd time snakes were sighted & caught, remember 2 years ago found one abt 2 ft long near the foyer, guard killed it on the spot, 2nd time if not mistaken was last year, at the same place, and 2 days ago, a small cobra, less than 1 ft was sighted near swimming pool fencing near blk k & the day guard came catch it, he keep it in the mineral bottle & still thinking what should be done on it...

most likely the snakes were from the jungle area along the main road, there's no way we can go there to kill all the snake, so we only can try to prevent them from coming in, we have arranged with staffs to buy a lot of sulphur & put it along the fencing area along the boundary, the problem of this is the rain water will flush it away, if any resident have experience to deal this kind of situation pls do share with us.

our advice is, when you are walking in the common area at ground floor, pls be more watchful of the floor, especially if with little kids.

thanks.

Friday, October 26, 2012

challenge of keeping the momentum

if you ask what is the most challenging part in this task of being MC committee member, we would say not a financial problem, not resident's issue, not facility matters, but is to maintaining the momentum to serve the Vista Condo.

someone said to scale a great height is difficult, but to stay there even tougher! in our context here in Vista Condo will be, to improve our Vista Condo is difficult, but to maintain the higher standard (assuming have been archived) will need greater effort to see it happen.

give a example here, at the moment we do hv abt 80% residents paying their SC regularly, it is a good improvement compare to yr2009 which is only abt 60%, but how to maintain the 80% collection rate is actually more difficult compare to how to increase from 60% to 80%.

to increase from 60% to 80%, all we need to do is implement the T&G card for both cars & bikes, then after the early resistance had been overcame (some residents always hv their good reason why they should not or can not pay SC) then you should have 80% collection rate in the first few months after T&G system enforced, but the real challenge is how to make sure for many many many months to come, the 80% still there.

in fact it's quite a tough job to maintain it, few reasons, well, you will hear office staffs living in fear because intimidated or harassed by some of the defaulters, threaten to beat them, also some will say not even have money to buy food, where to get money to pay SC? others will say something like poor management service & lift always down so no need to pay SC, and Chinese new year or Raya or other festive season can be excuse too...

so MC members got to regularly urge the staffs & guards to make sure residents pay SC or else bar the cards after grace period had been given..., we hv done the calculation, almost every 2 months we need to check on this matter or else collection will be dropped to 60% again...

we don't blame the guard or staff because human nature will make them choose the easier & non confrontative path. of course the ideal situation will be they will have so much initiative to monitor the payment status & bar accordingly, but as we know well that the ideal thing very seldom happen.... :(

well, we just quoted the case of T&G system, how abt other area like guards, management service, pool, lift, cleaning service, electrical, pest control.....? these ares too, needed constant monitoring & reminding from the MC to see that the standard will be maintained by various vendors.


at the moment our momentum still ok, hopefully it can last long long while...


Friday, October 19, 2012

general updates...

few things to update our beloved residents,

1) we are in the midst of transferring TNB meter to be under vista condo, instead of developer, for which blk j has done last week, involved 12K as deposit, will do the blk k next week, expect to spend another few more thousand, so now pocket a bit tight, but we still keep abt 15K in bank account, for real emergency cases. (all the project need to freeze at the moment until have more money...)

2) we have replaced few more rubbish room window frame at blk j, for safety reason, coz few week ago some of them fell on the ground of ground floor, the rotten frame together some glass, thank God it didn't hit anyone, it happened at abt 10.30pm during a very thunder rain & very strong wind, now we inspecting all other window frame, very soon will do for the blk k.

3) abt the sinking fund, besides continue to nag to the director of developer company abt the money (include further court action), we also try to contact the receiver for our sinking fund, so far haven't got his reply, just last week we visited our lawyer, will wait for another 2 weeks then will consider what to do with the receiver.

4) haven't submit the application to the COB for the fund for building painting, lift upgrade, water tank lining as some of the document (especially the quotations) hasn't our hand, but again, expected date to submit will be on the Tuesday.

5) at the moment we have 3 insurance claims still waiting for the compensation money by the insurance company, they are lift rotor repair, T&G system replacement, blk k water pump replacement..., normally this kind of claim will take few months, we expecting total can claim abt 10K, or more...., now got new case, 2 weeks ago another resident langgar the incoming barrier, & it eventually broke, have informed the insurance company earlier, now waiting for their reply.

6) pithole at the main entrance sink again....due to excessive rain water, have contact IWK to look into it as it's connected to IWK manhole, at the same time getting our contractor to do our part.

thanks.






Friday, October 12, 2012

small breakthrough abt earliest S&P

since a week's ago, MC members again busy talking to lawyer, MPPP (COB) & vendors over various matter, but we would say all the discussion are done in the happy atmosphere.

one simple reason, we are almost get the complete copy of the S&P which carry the purchase price of RM80k.

we manage to get a resident's cooperation to send us his 1st owner's S&P, not in full set but the schedule, & it's clearly stated that it's 80K, so now this resident (also committee member by the way) is talking to his bank to produce a full set of document, we expect to see it next week :):):) thank God for His divine help.

so we waste no time, started getting vendor to quote us blk J & blk K common area painting, lift upgrade, water tank lining replacement..., hopefully we can get the application submitted by the end of next week.

well, we do not want to give false hope to our residents, to submit the application doesn't mean we will sure get the fund from the gov't, but at least there's hope because now we are qualified to apply, unlike before where we had tried many times but all kena tendang balik because we couldn't show them we are Low Medium Cost apartment.

(for those who are new in this blog, let us briefly explain, now we are applying fund from federal gov't & state gov't for these major projects, but they only accept application from low cost & low medium cost apartment, which are 42k & 80K or below respectively)

how long should we wait? not sure...., we do have some good connection with some gov't officer, & as election is near, hope these factors will make our chance bigger & hasten the pace of fund to to be channeled to us, but let's pray for God's further help.

abt the sinking fund, still a tug of war with the developer, latest news, as developer have been liquidated by one of his creditor, & the creditor appointed a receiver for the liquidation, we are now approaching the receiver to seek opportunity for the money to be returned to us, will update residents once got feedback.

well, some residents asked this question, since developer under liquidation, so should they collect money from residents who wish to collect their strata title, actually the answer is quite obvious (for those who have experience in company, legal & account matter), but at the moment the best person to answer this question is the lawyer who help you to do the strata title transfer....:)

thanks.




Wednesday, October 3, 2012

info needed - earliest S&P of Vista Condo

we are still negotiating with the gov't dept for the fund to paint the building & upgrade all the old lifts..., some residents may ask why take so long, like it or not, this kind of matter really test your patient, we call it running a marathon, some of these matters will take up to years to see the breakthrough...., the same apply to the sinking fund as well, it has been 6 months since we sued them, so looks like still long way to go before we see the money.

the latest development (on applying fund) will need residents to help, especially those earliest batch of residents moved into vista condo & staying at the lower floors, because at the moment the gov't only consider application of fund from those low cost & low medium cost apartment, to define this, low cost is for (or below) 42K, low medium cost apartment are those 80K & below, not the current market price, but the price they paid when get the unit from developer.

we have heard that vista condo at abt 16 years ago only sell at abt 79k or 80K (the BASE price), but charge RM500 more each floor higher & those facing swimming pool will need to pay few thousand ringgit more...., can the earliest residents verify this? if it's true then based on the calculation those 1st floor unit (not facing swimming pool) will only need to pay abt 80K, we hope it's true & really really really hope that someone can show us the S&P of it, and we will immediately knock at gov't dept's door to chase them for the money....

we have approached some unit at 1st floor but too bad most of them not the 1st owner & don't have a copy of developer S&P, but they willing to search their old file if by chance they do keep a copy of it....., we pray they will found it. at the same time just in case if you are reading this & have S&P show that the price is somewhere near to 80K pls contact us thru the email...many thanks in advance.

hope to see the developer's 80K S&P soon...., God pls help us.... :)

Friday, September 21, 2012

answer to those questions (part 3)

some residents who have came to know abt our situation, ie being questioned & confronted by ppl because of financial/account matter do tell us a very interesting thing, which at first we thought is impossible, but after give it a thought then it's better to clarify here.

they said, the reason why some residents do hv doubt over our account is, a member of MC recently sold his 2 old cars, then purchased 2 newer used cars..., can this be an issue? he used his money (bank loan & company loan, plus the money get from selling of old cars) to pay for the cars, he & his wife both working & have reasonable income to support the 2 used cars (total value less than 45K, then minus the selling of old car abt 10k, so monthly installment are for 35K in 6 years), we hope this won't make residents think that MC members hv been happily helping themselves with management fund, will be very very very sadden & silly if got residents think that..., which we don't really think that buying cars will make us look suspicious, but to play safe, we just want to clarify, for in case.

financial is always sensitive issue, especially if u are handling public fund, for like it or not, no matter how careful or "clean" u are, u are still subject to the doubt of abusing the fund, another word, makan duit....

want to defend the MC here, yr2010 while this group of MC (was JMC then) took over in somewhere may/june, we inherit a huge amount of debt, abt 55K in the management account, of course together with some facilities problem like water tank, wall leaking issue.., but in 2 years' time we managed to pay all the debt, repair default facilities, install new facilities, & even have some good balance in the bank, as per last month abt 20K, to be fair, if MC are greedy & putting residents money into our own pocket, then these thing will not happen as mentioned!

MC members do fairly well in their career, 3 have their own company, 1 is company regional manager, 1 is organization administrator, 2 are senior ranking engineer in their factory..., we do not need to take money from the management fund, for our income is more than enough to administer our needs & desires, we serve our residents in the MC capacity is because we were chosen earlier, & since we are entrusted this task, then it's only right for us to do our level best to improve the things in vista condo, but now as have been labelled as "makan duit" will make us consider all these effort & sacrifice worth or not?

the time & strength we give to MC job not just the Wednesday night MC meeting, but is a daily burden of making sure staffs & vendors do the jobs right, residents' needs can be met (although sometimes can be quite difficult), some of us everyday need to stand at our own balcony to make sure all the corridor & staircase light (of another block) are ok, also check if anyone climbing staircase which can due to lift problem then call lift vendor immediately, inspecting semi-circle structure every floor for the mosquito larva, our daily prayer include lift & other facilities are always in good conditions, & developer will return our sinking fund as well..., pls believe it's really a daily burden.

well, sorry for being long winded, but for those who have doubt, pls be more patient, as we are chasing the auditor to get the audit report ready & EGM will be called, the baton will be handled to u, for we really looking forward to the days where we can be like other ordinary residents, to enjoy our peaceful life with our family & not to be troubled by those management & facilities issues....

share this with no hard feeling, thanks.






Wednesday, September 12, 2012

answer to those question (part 2)

it's 4.50pm again, rushing to get this done....

like to brief residents how the MC approve project or repair or purchasing, etc.

different MC member holding different portfolio, we have 2 handling lifts, 2 handling plumbing matters, 2 handling swimming pool, 2 handling security guard matters, 2 handling legal matters, 2 handling safety related matters, 2 for T&G matters, etc, but as we only have 6 active members, so some of us do overlap in 2 or more areas.

so for approving project (repair or purchase) worth RM200 or less than that, for example repair pipe burst, the 2 persons in charge of that plumbing will discuss in between them & giving approval once they feel it's ok. But for more than RM200 then one of them will bring the matter up in the MC meeting for approval, but since MC meeting in 2 weeks once, some of matters can't wait that long, so person in charge will send email to everybody for email approval.

but we must say we try our best to follow this as much as possible, but also certain cases where immediate decision is need then we will either send SMS or even phone calls to get approval, for top urgent cases.

ideally, all the purchase or repair once it's done, should be checked by supervisor or MC member in charge, but we must admit that it's the most difficult part to follow, part of that due to time factor, for example, if lift changed the part & completed at midnight then there's quite difficult for anyone of us to go there & check..., the same happen to electrical item like changing MCB in distributor board...

like to touch little bit abt the lift, at the moment lift at blk k down again, this time due to main relay board problem, vendor took one day to source for the used board, then took nearly 3 days to get all the wiring done (according to him abt 300 connection), so today only they can test run, since this morning 10am, but somehow the latest news we got from them is the lift haven't up yet...

someone asked in the last posting abt the root cause, quite simple, there's few relay boards in the each set of control system, all of them are old board, no more in the production, all bound to spoilt when it's day come, the only solution is to change to new system, abt 60K each set, state gov't still don't give us that money coz we are not low cost apartment, court case abt the sinking fund still drag on so the fund won't be available any time soon...

so what's the solution? trying our best to save enough money to change the control system, & at the same time continue to nag gov't for money. (if anyone got other idea pls do share..)

thanks.