this morning we were shocked by the mess we found at the blk k ground floor lift lobby & the nearby area, rubbish everywhere, look like someone took the rubbish out from the dust bin & threw it on the floor, and even tear down some notices from the notice board.
later on even the bigger the shocker we encountered, pool cleaner found few half filled tin of paint in the pool, and white color oily powder at the pool side near to blk k middle staircase!!!
(needless to say, pool need to be closed for few days for thorough clean up,to make sure it's safe for residents to use)
the first report reached us abt 7am, and later on when guard, cleaner & supervisor went & check, the paint was not completely dry yet, so we thought it happened just few hours ago....
supervisor was asked to make a police report abt this vandalism act, bosses of guard company & management also came in to view it, some residents approached the office saying actually heard noise in between 2am to 5am, from blk k, middle floors.
now the management is waiting for the police to come over for investigation, MC will check the cctv this afternoon or evening as most of us are working now on Saturday, (i am writing this from my office computer) will pass the video clip to police, will ask our peoples who got good connection with police to get them to act quickly, if we are allowed then will paste their photo in the notice board.
will update residents in this blog for any new finding, thanks.
Friday, January 11, 2013
Friday, January 4, 2013
kang tao? sorry ah....!
on & off we do have peoples come to us to ask for "kang tao", in another words, to pass them some vista projects, it can be short term (one off) stuff like plumbing jobs, or electrical repair, or longer term like to take over security job, even management or cleaning...
these peoples can be outsider contractors, or even our own residents, so when they approached us for "kang tao", some just want to know what are the project available & they send proposal for us to consider, but also some expect us to bypass all these steps & just pass them the projects straight away.
most of the cases we didn't go ahead with them, as we consider at the moment we do have a group of vendors who give reasonable quality of service (with regards to their fee), and other factors like payment term & "after sales service".
(but before we ended up having these group of vendors to serve us now, we did try many other vendors, after compare their quality/price/service/credit term, we finally got these peoples to be vista vendors, they are not perfect but still ok lah...)
for examples, the plumber who also blk j resident, some peoples asked why he always got chance to repair our common piping? simple, his price is not higher than market price, but his credit term can be as long as 6 months (if needed), he can even attend to the request at midnight (again if it's needed), another advantage is after he fix the part, we still can get him to do warranty repair as he also stay here, cannot run away... :)
few vendors tried to get plumbing jobs here but after we ask them can they provide same kind of service, hehehe! they said you better stick to your existing vendor la...
electrical contractor also the same, even though can't drag payment to that far, but many time we called him at late night hour to fix the current supply problem, he came quickly (as he is from Sg Ara) & get the things done without additional charge, better still his monthly charge is cheaper than other electrician.
other vendors like lift, guard, management, cctv, T&G barrier..., do have their strength which we would like to stick to them at the moment, of course they are not perfect,but then as we weigh their strength vs weaknesses, we thought it's still worthwhile to have them around.
we did hear peoples say, well, MC don't want to change new vendors because these peoples already give them "kang tao", or bribe, our answer is, we can't satisfy this kind of peoples who like to say things like this, all we can say is, God knows if MC take bribe or not...
so sorry ah, no kang tao, hope they can understand.
thanks.
these peoples can be outsider contractors, or even our own residents, so when they approached us for "kang tao", some just want to know what are the project available & they send proposal for us to consider, but also some expect us to bypass all these steps & just pass them the projects straight away.
most of the cases we didn't go ahead with them, as we consider at the moment we do have a group of vendors who give reasonable quality of service (with regards to their fee), and other factors like payment term & "after sales service".
(but before we ended up having these group of vendors to serve us now, we did try many other vendors, after compare their quality/price/service/credit term, we finally got these peoples to be vista vendors, they are not perfect but still ok lah...)
for examples, the plumber who also blk j resident, some peoples asked why he always got chance to repair our common piping? simple, his price is not higher than market price, but his credit term can be as long as 6 months (if needed), he can even attend to the request at midnight (again if it's needed), another advantage is after he fix the part, we still can get him to do warranty repair as he also stay here, cannot run away... :)
few vendors tried to get plumbing jobs here but after we ask them can they provide same kind of service, hehehe! they said you better stick to your existing vendor la...
electrical contractor also the same, even though can't drag payment to that far, but many time we called him at late night hour to fix the current supply problem, he came quickly (as he is from Sg Ara) & get the things done without additional charge, better still his monthly charge is cheaper than other electrician.
other vendors like lift, guard, management, cctv, T&G barrier..., do have their strength which we would like to stick to them at the moment, of course they are not perfect,but then as we weigh their strength vs weaknesses, we thought it's still worthwhile to have them around.
we did hear peoples say, well, MC don't want to change new vendors because these peoples already give them "kang tao", or bribe, our answer is, we can't satisfy this kind of peoples who like to say things like this, all we can say is, God knows if MC take bribe or not...
so sorry ah, no kang tao, hope they can understand.
thanks.
Friday, December 28, 2012
year 2013, vision, expectation, challenge...
3 more days to go, then entering yr2013.
we still having the same ambitious to make vista a real condo by end of yr2013, but we the difficulty is actually much higher than what anticipated one year ago.
the reason is even though we expected developer won't be so kind to release our sinking fund immediately to us soon, but then we must say looks like it will drag much longer than what we expected, the best hope maybe the end of next year, or even later than that...
another big financial source, gov't fund, also won't be arrived anytime soon, i have read from online news today, the EXCO member YB Wong Hun Woi is urging the federal gov't to release the money to those apartments which have sent their application, well, let's see...
few months ago, we did share in this blog that even if sinking fund & gov't fund are not soon be available, then we must activate our own plan (plan B, huh?), to set up our own sinking fund (without taxing our residents) to address matters like lift upgrade, water tank lining & building wall painting, so this new sinking fund account will be open with public bank in January 2013.
our situation now is our monthly collection on service charge is good enough to administer those regular & needs we encounter each month, even got spare to do some upgrade on the facilities, WITH THE CONDITION THAT AVERAGE COLLECTION RATE HITTING 80%, so the office staffs & security will take to task if this standard can't be maintained.
so we are depositing the car park rental (abt RM2000 per month) into the vista condo new sinking fund, so in 10 years' time, we should be able to either paint the building or upgrade the lift, pls don't be discouraged by "10 years" time, we are talking abt worst scenario, that is if no sinking fund & gov't fund in the coming 10 years, but we can get both matters attended to, if either gov't or developer kind enough to release the money :):):)
so in yr2013, the main task is still make sure the collection rate is at (or above) 80% and we should see some upgrading happen here & there, perhaps gym, beautify the swimming pool, play ground like facility for kids, lift touch & go system, etc. do have rough idea on the blue print, but if it's big project, will get residents to approve first.
hopefully can see great break through in yr2013, happy new year to all our beloved residents!!!
we still having the same ambitious to make vista a real condo by end of yr2013, but we the difficulty is actually much higher than what anticipated one year ago.
the reason is even though we expected developer won't be so kind to release our sinking fund immediately to us soon, but then we must say looks like it will drag much longer than what we expected, the best hope maybe the end of next year, or even later than that...
another big financial source, gov't fund, also won't be arrived anytime soon, i have read from online news today, the EXCO member YB Wong Hun Woi is urging the federal gov't to release the money to those apartments which have sent their application, well, let's see...
few months ago, we did share in this blog that even if sinking fund & gov't fund are not soon be available, then we must activate our own plan (plan B, huh?), to set up our own sinking fund (without taxing our residents) to address matters like lift upgrade, water tank lining & building wall painting, so this new sinking fund account will be open with public bank in January 2013.
our situation now is our monthly collection on service charge is good enough to administer those regular & needs we encounter each month, even got spare to do some upgrade on the facilities, WITH THE CONDITION THAT AVERAGE COLLECTION RATE HITTING 80%, so the office staffs & security will take to task if this standard can't be maintained.
so we are depositing the car park rental (abt RM2000 per month) into the vista condo new sinking fund, so in 10 years' time, we should be able to either paint the building or upgrade the lift, pls don't be discouraged by "10 years" time, we are talking abt worst scenario, that is if no sinking fund & gov't fund in the coming 10 years, but we can get both matters attended to, if either gov't or developer kind enough to release the money :):):)
so in yr2013, the main task is still make sure the collection rate is at (or above) 80% and we should see some upgrading happen here & there, perhaps gym, beautify the swimming pool, play ground like facility for kids, lift touch & go system, etc. do have rough idea on the blue print, but if it's big project, will get residents to approve first.
hopefully can see great break through in yr2013, happy new year to all our beloved residents!!!
Friday, December 21, 2012
scary incident on 20/12/12
on thursday, we have came to know abt a case in blk j, where abt 5.30am in the morning, when 2 ladies residents step into the blk j lift, found a guy already in the lift holding a knife-like material in his hand....
few lessons we can learn this incident...
1) do not proceed if got doubt, after these 2 ladies saw this guy holding a knife-like thing in his hand & still wearing his helmet, they immediately went out from the lift & wait for another lift, thank God we have 2 lifts each block, it's good to play safe to minimize the risk of being robbed.
2) call guard immediately, after they step out from the lift, they informed the guard on duty immediately, this is something we expect our residents to do but many times residents didn't do it as they don't keep the number. For this incident the guard check the cctv immediately but the guy have already left the lift, so he immediately checking on those people going out through the entrance, but at the end still can't find the suspect...:(
3) alert other residents too, the 2 ladies somehow also took the initiative to inform other residents, this is good for letting other residents know abt any abnormality so that they can be more watchful, after being informed of the case, MC & management get in touch with the guard's boss, and he too get information from the night guard & prepare to make police report if necessary, pending on our finding through CCTV.
4) make use of CCTV, MC members & residents checked the CCTV records on the same night, we traced from 4.30am in the record, because need to find out where this guy come from & at which floor he entered the lift, and most importantly if he is outsider then how did he manage to come in? After spending nearly an hour checking the record, we found out actually the guy is one of our resident, who we know him personally, with clean record, he need to report to his office early in the morning almost everyday due to his job nature, the knife-like thing in his hand is actually is his motorbike key....
5) communication, we ring up the lady who reported the case, explain to her the finding, she feel relieve & more secured for taking lift in early hour as she need to do so on regular basis, it's important for all of to feel safe to stay here in Vista Condo.
no wonder the guard didn't see anyone suspicious when he check on those people passing the entrance after receive the report, because the guy is also holding the active bike key tag, but we also want to thank the lady who reported this even though the guy is not a robber because it's better to be cautious than regret.
thanks.
few lessons we can learn this incident...
1) do not proceed if got doubt, after these 2 ladies saw this guy holding a knife-like thing in his hand & still wearing his helmet, they immediately went out from the lift & wait for another lift, thank God we have 2 lifts each block, it's good to play safe to minimize the risk of being robbed.
2) call guard immediately, after they step out from the lift, they informed the guard on duty immediately, this is something we expect our residents to do but many times residents didn't do it as they don't keep the number. For this incident the guard check the cctv immediately but the guy have already left the lift, so he immediately checking on those people going out through the entrance, but at the end still can't find the suspect...:(
3) alert other residents too, the 2 ladies somehow also took the initiative to inform other residents, this is good for letting other residents know abt any abnormality so that they can be more watchful, after being informed of the case, MC & management get in touch with the guard's boss, and he too get information from the night guard & prepare to make police report if necessary, pending on our finding through CCTV.
4) make use of CCTV, MC members & residents checked the CCTV records on the same night, we traced from 4.30am in the record, because need to find out where this guy come from & at which floor he entered the lift, and most importantly if he is outsider then how did he manage to come in? After spending nearly an hour checking the record, we found out actually the guy is one of our resident, who we know him personally, with clean record, he need to report to his office early in the morning almost everyday due to his job nature, the knife-like thing in his hand is actually is his motorbike key....
5) communication, we ring up the lady who reported the case, explain to her the finding, she feel relieve & more secured for taking lift in early hour as she need to do so on regular basis, it's important for all of to feel safe to stay here in Vista Condo.
no wonder the guard didn't see anyone suspicious when he check on those people passing the entrance after receive the report, because the guy is also holding the active bike key tag, but we also want to thank the lady who reported this even though the guy is not a robber because it's better to be cautious than regret.
thanks.
Friday, December 7, 2012
some precaution steps taken now...
recently few incidents happened in some apartments in Penang & other northern region, make us even more alert & taking extra precaution steps.
just last week a project in Penang hit by a fire incident, more than 35 bikes were in total damage in the said incident, it also affected another abt 30 bikes, more than this, the heat & the smoke also caused other damages to residents unit & common facilities, police still investigating the cause of fire, their residents also urged their management to install CCTV to prevent similar incidents from happening again, as for Vista Condo, even though we do hv CCTV to cover most of the bikes parking & the bikes barrier to prevent outsider (biker) to come in without reason, we did instruct the guard & supervisor to keep their eyes on those peoples who claim to come in to visit our residents or doing renovation.
last month it also been reported in the nearby apartment, a biker went to apartment lift & molested a lady resident, and in fact it was captured in their lift CCTV, but somehow the culprit managed to escape & now police are looking for him. According to the report before he drive his bike into the apartment compound he cheated the guard that he was looking for unit there for rent, and the guard didn't suspect him & allow him to go in without record his identity...., our management & guard company were informed of this case & urged to tighten up the security, which they did but it also resulted a resident went to confront the guard because his relative's bike was denied an entry so he got upset, see, we do have residents among us still caused hindrance to the measure which bring benefit to most of residents.
another accident was abt a kid (should be a boy) drown in the apartment swimming pool, also last month, outside Pg island, well, this is something i think Vista Condo parents need to be more careful, we still see many kids swimming in the pool without adult around, yes no doubt these kids are already (or almost) reached their teenage & make it difficult for the guard to chase them home as they claimed that they know how to swim, so what the guard did is only chase those smaller kids to go home & only allowed to swim if their parents accompany them, for the bigger kids we only can advice them & make it clear to them that they have to swim on their own risk, hopefully nothing unfortunate will happen.
we welcome residents to inform us for incidents like this although it happened in other places, so that we can take prevention step, as we always believe prevention is better than cures.
thanks.
just last week a project in Penang hit by a fire incident, more than 35 bikes were in total damage in the said incident, it also affected another abt 30 bikes, more than this, the heat & the smoke also caused other damages to residents unit & common facilities, police still investigating the cause of fire, their residents also urged their management to install CCTV to prevent similar incidents from happening again, as for Vista Condo, even though we do hv CCTV to cover most of the bikes parking & the bikes barrier to prevent outsider (biker) to come in without reason, we did instruct the guard & supervisor to keep their eyes on those peoples who claim to come in to visit our residents or doing renovation.
last month it also been reported in the nearby apartment, a biker went to apartment lift & molested a lady resident, and in fact it was captured in their lift CCTV, but somehow the culprit managed to escape & now police are looking for him. According to the report before he drive his bike into the apartment compound he cheated the guard that he was looking for unit there for rent, and the guard didn't suspect him & allow him to go in without record his identity...., our management & guard company were informed of this case & urged to tighten up the security, which they did but it also resulted a resident went to confront the guard because his relative's bike was denied an entry so he got upset, see, we do have residents among us still caused hindrance to the measure which bring benefit to most of residents.
another accident was abt a kid (should be a boy) drown in the apartment swimming pool, also last month, outside Pg island, well, this is something i think Vista Condo parents need to be more careful, we still see many kids swimming in the pool without adult around, yes no doubt these kids are already (or almost) reached their teenage & make it difficult for the guard to chase them home as they claimed that they know how to swim, so what the guard did is only chase those smaller kids to go home & only allowed to swim if their parents accompany them, for the bigger kids we only can advice them & make it clear to them that they have to swim on their own risk, hopefully nothing unfortunate will happen.
we welcome residents to inform us for incidents like this although it happened in other places, so that we can take prevention step, as we always believe prevention is better than cures.
thanks.
Friday, November 30, 2012
Religion matters in Vista
religion matter is something we try not to interfere, and if possible try not to get involved in vista condo, but yet, could not run away from facing it...:(
must say it here, this article have no attention to offend any resident in Vista, but just merely pointing out some observation, if accidentally causes any hard feeling then would like to apologize first....
religion, as many of us agree, is something personal, is in between the person with his/her God, the belief, the conviction, the practice, & others.
also the way the worship & prayer being carried out are varied from one religion to another religion, some worship/pray in temple, some worship/pray in church, some worship/pray in mosque, also some regularly or periodically worship & pray in their house.
some worship through praying, some through chanting, some through burning incense, some through offering of food, drink & other things....
some worship in quietness, some do produce sound, and here we do not want to comment on how quiet is quiet & how loud is loud, for one person may think the level of loudness is acceptable, but for another person may not think so, then as we have 275 unit in vista condo, and from time to time different kind of worship or prayer will be performed by different residents from different kind of religion background, so how to address this issue...???
again, would like to carefully present this suggestion, perhaps to exercise "golden rule" will be helpful in our apartment..., let's see what Wikipedia talk abt "golden rule"...
The Golden Rule or ethic of reciprocity is a maxim,[1] ethical code, or morality[2] that essentially states either of the following:
(Positive form of Golden Rule): One should treat others as one would like others to treat oneself.[1]
(Negative form of Golden Rule): One should not treat others in ways that one would not like to be treated.
hope it helps, thanks.
must say it here, this article have no attention to offend any resident in Vista, but just merely pointing out some observation, if accidentally causes any hard feeling then would like to apologize first....
religion, as many of us agree, is something personal, is in between the person with his/her God, the belief, the conviction, the practice, & others.
also the way the worship & prayer being carried out are varied from one religion to another religion, some worship/pray in temple, some worship/pray in church, some worship/pray in mosque, also some regularly or periodically worship & pray in their house.
some worship through praying, some through chanting, some through burning incense, some through offering of food, drink & other things....
some worship in quietness, some do produce sound, and here we do not want to comment on how quiet is quiet & how loud is loud, for one person may think the level of loudness is acceptable, but for another person may not think so, then as we have 275 unit in vista condo, and from time to time different kind of worship or prayer will be performed by different residents from different kind of religion background, so how to address this issue...???
again, would like to carefully present this suggestion, perhaps to exercise "golden rule" will be helpful in our apartment..., let's see what Wikipedia talk abt "golden rule"...
The Golden Rule or ethic of reciprocity is a maxim,[1] ethical code, or morality[2] that essentially states either of the following:
(Positive form of Golden Rule): One should treat others as one would like others to treat oneself.[1]
(Negative form of Golden Rule): One should not treat others in ways that one would not like to be treated.
hope it helps, thanks.
Friday, November 16, 2012
new sinking fund?
don't be scared by the post title..., don't worry, we are not going to collect extra money from residents, everything still the same, RM100 per month for the service charge :):):)
well, as we mentioned in the last post, we will look into ways to save some money for the future, especially for the lift upgrade, building wall painting & water tank lining replacement, we need to plan for this as we foresee the gov't fund & sinking fund won't be soon available.
at the moment our regular expenses cost abt RM23k per month (TNB 7k, Guard 4k, PBA 1k, cleaner 2k, management 3.3k, lift service 1.4k, pool 800, phone allowance 320, electrical 700, various kind of repairs abt 2500, so total abt 23K), and our average monthly collection is in between 25K to 27K, which is inclusive of car park rental as well.
we plan to deposit the car park rental into new sinking fund account starting January 2013, which means if everything go smoothly then next year whatever amount we collect for the car park rental will go directly into the fixed deposit account of new sinking fund.
for info, we have abt 40 residents' cars renting the lots, RM50 per month per lot, which will bring in average abt RM2000 per month, or RM24K per year, or 240k in 10 years time.
we have to make it clear that this money will only be used for major break down or upgrade for lift, water tank & wall painting, it should not be touched for general items like changing bulb, water tap, changing minor lift parts...
we see this steps is a must or else those money we collected every month will be all spent but left nothing for the above mentioned major project, so, even if we need to wait for 10 years for the sinking fund & gov't aid (just in case), we are still able to upgrade at least 2 lifts if it's needed, especially the blk k lifts.
the challenge now is to make sure the collection rate of the service charge will consistently hit 85% so that we will have abt 23K (monthly) from the service charge collection to be spent for the regular expenses, we are confident this can be achieved with the cooperation from residents, management staffs & guards, but we also can foresee some defaulters will react as their cards will be blocked.... :(
other challenge...??? hahaha...!!! hopefully nobody will say that we are taking the money for our own use :P
well, as we mentioned in the last post, we will look into ways to save some money for the future, especially for the lift upgrade, building wall painting & water tank lining replacement, we need to plan for this as we foresee the gov't fund & sinking fund won't be soon available.
at the moment our regular expenses cost abt RM23k per month (TNB 7k, Guard 4k, PBA 1k, cleaner 2k, management 3.3k, lift service 1.4k, pool 800, phone allowance 320, electrical 700, various kind of repairs abt 2500, so total abt 23K), and our average monthly collection is in between 25K to 27K, which is inclusive of car park rental as well.
we plan to deposit the car park rental into new sinking fund account starting January 2013, which means if everything go smoothly then next year whatever amount we collect for the car park rental will go directly into the fixed deposit account of new sinking fund.
for info, we have abt 40 residents' cars renting the lots, RM50 per month per lot, which will bring in average abt RM2000 per month, or RM24K per year, or 240k in 10 years time.
we have to make it clear that this money will only be used for major break down or upgrade for lift, water tank & wall painting, it should not be touched for general items like changing bulb, water tap, changing minor lift parts...
we see this steps is a must or else those money we collected every month will be all spent but left nothing for the above mentioned major project, so, even if we need to wait for 10 years for the sinking fund & gov't aid (just in case), we are still able to upgrade at least 2 lifts if it's needed, especially the blk k lifts.
the challenge now is to make sure the collection rate of the service charge will consistently hit 85% so that we will have abt 23K (monthly) from the service charge collection to be spent for the regular expenses, we are confident this can be achieved with the cooperation from residents, management staffs & guards, but we also can foresee some defaulters will react as their cards will be blocked.... :(
other challenge...??? hahaha...!!! hopefully nobody will say that we are taking the money for our own use :P
Friday, November 9, 2012
waiting is torturing....
waiting is big part of the job in the service as committee members...
waiting for the daily report to be sent to our email, waiting for the monthly account to be updated so that we will see clearer our finance status, waiting for the vendors to get the equipment up in the breakdown cases, waiting in anxiety especially if it involved lifts & water pump, waiting for the phone calls from the bosses if their staffs didn't turn up in vista condo....
but these waitings are the short duration ones, can be ranged from few hour to few weeks, what really torturing are those long term ones, up to months, or even years, it will consume your patience & eventually if your patience is up & the projects will need to be called off.
2 projects now facing testing period are the sinking fund & government fund, as developer has been liquidated & now we can only approach liquidator for the money (although court case still on), it seems this will be a long battle, but can u see if we would just give up then who will be the happiest person???
of course there are many reasons why we should just give up on pursuing the sinking fund, just like many other apartment do..., sometimes thoughts like why should we care as we face accusation on money matter, or why should we be busy body as other residents don't even contribute a bit in this effort of taking back the sinking fund, or other untold-able statements by residents which really make us think that our effort is not worthwhile.
but at the end of the day, we understand that as we have started it, it's only right we finish it well, we still have faith that thru God's divine intervention we will see the money, not just the sinking fund but fund from government too, but we really have no idea when, 2012 is almost end, how abt 2013? or 2014? or beyond it....?
once awhile we also strike by the thought that if the sinking fund won't be back soon then where should we get the money for lift upgrade, building painting or water tank lining replacement...? all these jobs must be done in this coming 5 years due to their conditions....
do have some plan for new sinking fund, especially now as we have settled (or settling) some urgent matter which involve big money like TNB deposit, pump replacement, lift rotor, will share next week.
thanks.
waiting for the daily report to be sent to our email, waiting for the monthly account to be updated so that we will see clearer our finance status, waiting for the vendors to get the equipment up in the breakdown cases, waiting in anxiety especially if it involved lifts & water pump, waiting for the phone calls from the bosses if their staffs didn't turn up in vista condo....
but these waitings are the short duration ones, can be ranged from few hour to few weeks, what really torturing are those long term ones, up to months, or even years, it will consume your patience & eventually if your patience is up & the projects will need to be called off.
2 projects now facing testing period are the sinking fund & government fund, as developer has been liquidated & now we can only approach liquidator for the money (although court case still on), it seems this will be a long battle, but can u see if we would just give up then who will be the happiest person???
of course there are many reasons why we should just give up on pursuing the sinking fund, just like many other apartment do..., sometimes thoughts like why should we care as we face accusation on money matter, or why should we be busy body as other residents don't even contribute a bit in this effort of taking back the sinking fund, or other untold-able statements by residents which really make us think that our effort is not worthwhile.
but at the end of the day, we understand that as we have started it, it's only right we finish it well, we still have faith that thru God's divine intervention we will see the money, not just the sinking fund but fund from government too, but we really have no idea when, 2012 is almost end, how abt 2013? or 2014? or beyond it....?
once awhile we also strike by the thought that if the sinking fund won't be back soon then where should we get the money for lift upgrade, building painting or water tank lining replacement...? all these jobs must be done in this coming 5 years due to their conditions....
do have some plan for new sinking fund, especially now as we have settled (or settling) some urgent matter which involve big money like TNB deposit, pump replacement, lift rotor, will share next week.
thanks.
Monday, November 5, 2012
vista condo & animals
animals like to visit Vista Condo, and most of them are not really welcome...
we have dealt with dogs, cats, monkeys...., not sure did anyone see monitor lizard, but the latest one is definitely scary...a snake, small cobra.
so far the most headache one is monkey, because they tend to bring damages, particular the number plate & side mirrors of cars, this animals come & go, still remember abt half a year ago abt 6 of them hung around at the rental parking area happily playing with residents' cars, & eventually at least 3 of them shot dead by jabatan haiwan officer, the others ran away, but once awhile we received report that residents do see them at the fencing area.
dogs, also for a period of time 3 dogs appeared at the end of blk k area, like to make a lot of noise at midnight hour, have concert or party? for that animals, we got our cleaner to thank for, as they managed to entice them (with food) & locked them in the toilet, then authority were called in to bring them away.
the problem of cat not completely solved yet, coz this animal very hard to catch, few stubborn residents still insist to feed them, despite many times we urged them not to, to make the problem worse, some of the cats actually are belong to residents, so what can we do jz advice their masters to make sure their pets don't cause problem to others, well, so far still ok lah.....
now got to deal with snake pulak...., in fact this is 3rd time snakes were sighted & caught, remember 2 years ago found one abt 2 ft long near the foyer, guard killed it on the spot, 2nd time if not mistaken was last year, at the same place, and 2 days ago, a small cobra, less than 1 ft was sighted near swimming pool fencing near blk k & the day guard came catch it, he keep it in the mineral bottle & still thinking what should be done on it...
most likely the snakes were from the jungle area along the main road, there's no way we can go there to kill all the snake, so we only can try to prevent them from coming in, we have arranged with staffs to buy a lot of sulphur & put it along the fencing area along the boundary, the problem of this is the rain water will flush it away, if any resident have experience to deal this kind of situation pls do share with us.
our advice is, when you are walking in the common area at ground floor, pls be more watchful of the floor, especially if with little kids.
thanks.
we have dealt with dogs, cats, monkeys...., not sure did anyone see monitor lizard, but the latest one is definitely scary...a snake, small cobra.
so far the most headache one is monkey, because they tend to bring damages, particular the number plate & side mirrors of cars, this animals come & go, still remember abt half a year ago abt 6 of them hung around at the rental parking area happily playing with residents' cars, & eventually at least 3 of them shot dead by jabatan haiwan officer, the others ran away, but once awhile we received report that residents do see them at the fencing area.
dogs, also for a period of time 3 dogs appeared at the end of blk k area, like to make a lot of noise at midnight hour, have concert or party? for that animals, we got our cleaner to thank for, as they managed to entice them (with food) & locked them in the toilet, then authority were called in to bring them away.
the problem of cat not completely solved yet, coz this animal very hard to catch, few stubborn residents still insist to feed them, despite many times we urged them not to, to make the problem worse, some of the cats actually are belong to residents, so what can we do jz advice their masters to make sure their pets don't cause problem to others, well, so far still ok lah.....
now got to deal with snake pulak...., in fact this is 3rd time snakes were sighted & caught, remember 2 years ago found one abt 2 ft long near the foyer, guard killed it on the spot, 2nd time if not mistaken was last year, at the same place, and 2 days ago, a small cobra, less than 1 ft was sighted near swimming pool fencing near blk k & the day guard came catch it, he keep it in the mineral bottle & still thinking what should be done on it...
most likely the snakes were from the jungle area along the main road, there's no way we can go there to kill all the snake, so we only can try to prevent them from coming in, we have arranged with staffs to buy a lot of sulphur & put it along the fencing area along the boundary, the problem of this is the rain water will flush it away, if any resident have experience to deal this kind of situation pls do share with us.
our advice is, when you are walking in the common area at ground floor, pls be more watchful of the floor, especially if with little kids.
thanks.
Friday, October 26, 2012
challenge of keeping the momentum
if you ask what is the most challenging part in this task of being MC committee member, we would say not a financial problem, not resident's issue, not facility matters, but is to maintaining the momentum to serve the Vista Condo.
someone said to scale a great height is difficult, but to stay there even tougher! in our context here in Vista Condo will be, to improve our Vista Condo is difficult, but to maintain the higher standard (assuming have been archived) will need greater effort to see it happen.
give a example here, at the moment we do hv abt 80% residents paying their SC regularly, it is a good improvement compare to yr2009 which is only abt 60%, but how to maintain the 80% collection rate is actually more difficult compare to how to increase from 60% to 80%.
to increase from 60% to 80%, all we need to do is implement the T&G card for both cars & bikes, then after the early resistance had been overcame (some residents always hv their good reason why they should not or can not pay SC) then you should have 80% collection rate in the first few months after T&G system enforced, but the real challenge is how to make sure for many many many months to come, the 80% still there.
in fact it's quite a tough job to maintain it, few reasons, well, you will hear office staffs living in fear because intimidated or harassed by some of the defaulters, threaten to beat them, also some will say not even have money to buy food, where to get money to pay SC? others will say something like poor management service & lift always down so no need to pay SC, and Chinese new year or Raya or other festive season can be excuse too...
so MC members got to regularly urge the staffs & guards to make sure residents pay SC or else bar the cards after grace period had been given..., we hv done the calculation, almost every 2 months we need to check on this matter or else collection will be dropped to 60% again...
we don't blame the guard or staff because human nature will make them choose the easier & non confrontative path. of course the ideal situation will be they will have so much initiative to monitor the payment status & bar accordingly, but as we know well that the ideal thing very seldom happen.... :(
well, we just quoted the case of T&G system, how abt other area like guards, management service, pool, lift, cleaning service, electrical, pest control.....? these ares too, needed constant monitoring & reminding from the MC to see that the standard will be maintained by various vendors.
at the moment our momentum still ok, hopefully it can last long long while...
someone said to scale a great height is difficult, but to stay there even tougher! in our context here in Vista Condo will be, to improve our Vista Condo is difficult, but to maintain the higher standard (assuming have been archived) will need greater effort to see it happen.
give a example here, at the moment we do hv abt 80% residents paying their SC regularly, it is a good improvement compare to yr2009 which is only abt 60%, but how to maintain the 80% collection rate is actually more difficult compare to how to increase from 60% to 80%.
to increase from 60% to 80%, all we need to do is implement the T&G card for both cars & bikes, then after the early resistance had been overcame (some residents always hv their good reason why they should not or can not pay SC) then you should have 80% collection rate in the first few months after T&G system enforced, but the real challenge is how to make sure for many many many months to come, the 80% still there.
in fact it's quite a tough job to maintain it, few reasons, well, you will hear office staffs living in fear because intimidated or harassed by some of the defaulters, threaten to beat them, also some will say not even have money to buy food, where to get money to pay SC? others will say something like poor management service & lift always down so no need to pay SC, and Chinese new year or Raya or other festive season can be excuse too...
so MC members got to regularly urge the staffs & guards to make sure residents pay SC or else bar the cards after grace period had been given..., we hv done the calculation, almost every 2 months we need to check on this matter or else collection will be dropped to 60% again...
we don't blame the guard or staff because human nature will make them choose the easier & non confrontative path. of course the ideal situation will be they will have so much initiative to monitor the payment status & bar accordingly, but as we know well that the ideal thing very seldom happen.... :(
well, we just quoted the case of T&G system, how abt other area like guards, management service, pool, lift, cleaning service, electrical, pest control.....? these ares too, needed constant monitoring & reminding from the MC to see that the standard will be maintained by various vendors.
at the moment our momentum still ok, hopefully it can last long long while...
Friday, October 19, 2012
general updates...
few things to update our beloved residents,
1) we are in the midst of transferring TNB meter to be under vista condo, instead of developer, for which blk j has done last week, involved 12K as deposit, will do the blk k next week, expect to spend another few more thousand, so now pocket a bit tight, but we still keep abt 15K in bank account, for real emergency cases. (all the project need to freeze at the moment until have more money...)
2) we have replaced few more rubbish room window frame at blk j, for safety reason, coz few week ago some of them fell on the ground of ground floor, the rotten frame together some glass, thank God it didn't hit anyone, it happened at abt 10.30pm during a very thunder rain & very strong wind, now we inspecting all other window frame, very soon will do for the blk k.
3) abt the sinking fund, besides continue to nag to the director of developer company abt the money (include further court action), we also try to contact the receiver for our sinking fund, so far haven't got his reply, just last week we visited our lawyer, will wait for another 2 weeks then will consider what to do with the receiver.
4) haven't submit the application to the COB for the fund for building painting, lift upgrade, water tank lining as some of the document (especially the quotations) hasn't our hand, but again, expected date to submit will be on the Tuesday.
5) at the moment we have 3 insurance claims still waiting for the compensation money by the insurance company, they are lift rotor repair, T&G system replacement, blk k water pump replacement..., normally this kind of claim will take few months, we expecting total can claim abt 10K, or more...., now got new case, 2 weeks ago another resident langgar the incoming barrier, & it eventually broke, have informed the insurance company earlier, now waiting for their reply.
6) pithole at the main entrance sink again....due to excessive rain water, have contact IWK to look into it as it's connected to IWK manhole, at the same time getting our contractor to do our part.
thanks.
1) we are in the midst of transferring TNB meter to be under vista condo, instead of developer, for which blk j has done last week, involved 12K as deposit, will do the blk k next week, expect to spend another few more thousand, so now pocket a bit tight, but we still keep abt 15K in bank account, for real emergency cases. (all the project need to freeze at the moment until have more money...)
2) we have replaced few more rubbish room window frame at blk j, for safety reason, coz few week ago some of them fell on the ground of ground floor, the rotten frame together some glass, thank God it didn't hit anyone, it happened at abt 10.30pm during a very thunder rain & very strong wind, now we inspecting all other window frame, very soon will do for the blk k.
3) abt the sinking fund, besides continue to nag to the director of developer company abt the money (include further court action), we also try to contact the receiver for our sinking fund, so far haven't got his reply, just last week we visited our lawyer, will wait for another 2 weeks then will consider what to do with the receiver.
4) haven't submit the application to the COB for the fund for building painting, lift upgrade, water tank lining as some of the document (especially the quotations) hasn't our hand, but again, expected date to submit will be on the Tuesday.
5) at the moment we have 3 insurance claims still waiting for the compensation money by the insurance company, they are lift rotor repair, T&G system replacement, blk k water pump replacement..., normally this kind of claim will take few months, we expecting total can claim abt 10K, or more...., now got new case, 2 weeks ago another resident langgar the incoming barrier, & it eventually broke, have informed the insurance company earlier, now waiting for their reply.
6) pithole at the main entrance sink again....due to excessive rain water, have contact IWK to look into it as it's connected to IWK manhole, at the same time getting our contractor to do our part.
thanks.
Friday, October 12, 2012
small breakthrough abt earliest S&P
since a week's ago, MC members again busy talking to lawyer, MPPP (COB) & vendors over various matter, but we would say all the discussion are done in the happy atmosphere.
one simple reason, we are almost get the complete copy of the S&P which carry the purchase price of RM80k.
we manage to get a resident's cooperation to send us his 1st owner's S&P, not in full set but the schedule, & it's clearly stated that it's 80K, so now this resident (also committee member by the way) is talking to his bank to produce a full set of document, we expect to see it next week :):):) thank God for His divine help.
so we waste no time, started getting vendor to quote us blk J & blk K common area painting, lift upgrade, water tank lining replacement..., hopefully we can get the application submitted by the end of next week.
well, we do not want to give false hope to our residents, to submit the application doesn't mean we will sure get the fund from the gov't, but at least there's hope because now we are qualified to apply, unlike before where we had tried many times but all kena tendang balik because we couldn't show them we are Low Medium Cost apartment.
(for those who are new in this blog, let us briefly explain, now we are applying fund from federal gov't & state gov't for these major projects, but they only accept application from low cost & low medium cost apartment, which are 42k & 80K or below respectively)
how long should we wait? not sure...., we do have some good connection with some gov't officer, & as election is near, hope these factors will make our chance bigger & hasten the pace of fund to to be channeled to us, but let's pray for God's further help.
abt the sinking fund, still a tug of war with the developer, latest news, as developer have been liquidated by one of his creditor, & the creditor appointed a receiver for the liquidation, we are now approaching the receiver to seek opportunity for the money to be returned to us, will update residents once got feedback.
well, some residents asked this question, since developer under liquidation, so should they collect money from residents who wish to collect their strata title, actually the answer is quite obvious (for those who have experience in company, legal & account matter), but at the moment the best person to answer this question is the lawyer who help you to do the strata title transfer....:)
thanks.
one simple reason, we are almost get the complete copy of the S&P which carry the purchase price of RM80k.
we manage to get a resident's cooperation to send us his 1st owner's S&P, not in full set but the schedule, & it's clearly stated that it's 80K, so now this resident (also committee member by the way) is talking to his bank to produce a full set of document, we expect to see it next week :):):) thank God for His divine help.
so we waste no time, started getting vendor to quote us blk J & blk K common area painting, lift upgrade, water tank lining replacement..., hopefully we can get the application submitted by the end of next week.
well, we do not want to give false hope to our residents, to submit the application doesn't mean we will sure get the fund from the gov't, but at least there's hope because now we are qualified to apply, unlike before where we had tried many times but all kena tendang balik because we couldn't show them we are Low Medium Cost apartment.
(for those who are new in this blog, let us briefly explain, now we are applying fund from federal gov't & state gov't for these major projects, but they only accept application from low cost & low medium cost apartment, which are 42k & 80K or below respectively)
how long should we wait? not sure...., we do have some good connection with some gov't officer, & as election is near, hope these factors will make our chance bigger & hasten the pace of fund to to be channeled to us, but let's pray for God's further help.
abt the sinking fund, still a tug of war with the developer, latest news, as developer have been liquidated by one of his creditor, & the creditor appointed a receiver for the liquidation, we are now approaching the receiver to seek opportunity for the money to be returned to us, will update residents once got feedback.
well, some residents asked this question, since developer under liquidation, so should they collect money from residents who wish to collect their strata title, actually the answer is quite obvious (for those who have experience in company, legal & account matter), but at the moment the best person to answer this question is the lawyer who help you to do the strata title transfer....:)
thanks.
Wednesday, October 3, 2012
info needed - earliest S&P of Vista Condo
we are still negotiating with the gov't dept for the fund to paint the building & upgrade all the old lifts..., some residents may ask why take so long, like it or not, this kind of matter really test your patient, we call it running a marathon, some of these matters will take up to years to see the breakthrough...., the same apply to the sinking fund as well, it has been 6 months since we sued them, so looks like still long way to go before we see the money.
the latest development (on applying fund) will need residents to help, especially those earliest batch of residents moved into vista condo & staying at the lower floors, because at the moment the gov't only consider application of fund from those low cost & low medium cost apartment, to define this, low cost is for (or below) 42K, low medium cost apartment are those 80K & below, not the current market price, but the price they paid when get the unit from developer.
we have heard that vista condo at abt 16 years ago only sell at abt 79k or 80K (the BASE price), but charge RM500 more each floor higher & those facing swimming pool will need to pay few thousand ringgit more...., can the earliest residents verify this? if it's true then based on the calculation those 1st floor unit (not facing swimming pool) will only need to pay abt 80K, we hope it's true & really really really hope that someone can show us the S&P of it, and we will immediately knock at gov't dept's door to chase them for the money....
we have approached some unit at 1st floor but too bad most of them not the 1st owner & don't have a copy of developer S&P, but they willing to search their old file if by chance they do keep a copy of it....., we pray they will found it. at the same time just in case if you are reading this & have S&P show that the price is somewhere near to 80K pls contact us thru the email...many thanks in advance.
hope to see the developer's 80K S&P soon...., God pls help us.... :)
the latest development (on applying fund) will need residents to help, especially those earliest batch of residents moved into vista condo & staying at the lower floors, because at the moment the gov't only consider application of fund from those low cost & low medium cost apartment, to define this, low cost is for (or below) 42K, low medium cost apartment are those 80K & below, not the current market price, but the price they paid when get the unit from developer.
we have heard that vista condo at abt 16 years ago only sell at abt 79k or 80K (the BASE price), but charge RM500 more each floor higher & those facing swimming pool will need to pay few thousand ringgit more...., can the earliest residents verify this? if it's true then based on the calculation those 1st floor unit (not facing swimming pool) will only need to pay abt 80K, we hope it's true & really really really hope that someone can show us the S&P of it, and we will immediately knock at gov't dept's door to chase them for the money....
we have approached some unit at 1st floor but too bad most of them not the 1st owner & don't have a copy of developer S&P, but they willing to search their old file if by chance they do keep a copy of it....., we pray they will found it. at the same time just in case if you are reading this & have S&P show that the price is somewhere near to 80K pls contact us thru the email...many thanks in advance.
hope to see the developer's 80K S&P soon...., God pls help us.... :)
Friday, September 21, 2012
answer to those questions (part 3)
some residents who have came to know abt our situation, ie being questioned & confronted by ppl because of financial/account matter do tell us a very interesting thing, which at first we thought is impossible, but after give it a thought then it's better to clarify here.
they said, the reason why some residents do hv doubt over our account is, a member of MC recently sold his 2 old cars, then purchased 2 newer used cars..., can this be an issue? he used his money (bank loan & company loan, plus the money get from selling of old cars) to pay for the cars, he & his wife both working & have reasonable income to support the 2 used cars (total value less than 45K, then minus the selling of old car abt 10k, so monthly installment are for 35K in 6 years), we hope this won't make residents think that MC members hv been happily helping themselves with management fund, will be very very very sadden & silly if got residents think that..., which we don't really think that buying cars will make us look suspicious, but to play safe, we just want to clarify, for in case.
financial is always sensitive issue, especially if u are handling public fund, for like it or not, no matter how careful or "clean" u are, u are still subject to the doubt of abusing the fund, another word, makan duit....
want to defend the MC here, yr2010 while this group of MC (was JMC then) took over in somewhere may/june, we inherit a huge amount of debt, abt 55K in the management account, of course together with some facilities problem like water tank, wall leaking issue.., but in 2 years' time we managed to pay all the debt, repair default facilities, install new facilities, & even have some good balance in the bank, as per last month abt 20K, to be fair, if MC are greedy & putting residents money into our own pocket, then these thing will not happen as mentioned!
MC members do fairly well in their career, 3 have their own company, 1 is company regional manager, 1 is organization administrator, 2 are senior ranking engineer in their factory..., we do not need to take money from the management fund, for our income is more than enough to administer our needs & desires, we serve our residents in the MC capacity is because we were chosen earlier, & since we are entrusted this task, then it's only right for us to do our level best to improve the things in vista condo, but now as have been labelled as "makan duit" will make us consider all these effort & sacrifice worth or not?
the time & strength we give to MC job not just the Wednesday night MC meeting, but is a daily burden of making sure staffs & vendors do the jobs right, residents' needs can be met (although sometimes can be quite difficult), some of us everyday need to stand at our own balcony to make sure all the corridor & staircase light (of another block) are ok, also check if anyone climbing staircase which can due to lift problem then call lift vendor immediately, inspecting semi-circle structure every floor for the mosquito larva, our daily prayer include lift & other facilities are always in good conditions, & developer will return our sinking fund as well..., pls believe it's really a daily burden.
well, sorry for being long winded, but for those who have doubt, pls be more patient, as we are chasing the auditor to get the audit report ready & EGM will be called, the baton will be handled to u, for we really looking forward to the days where we can be like other ordinary residents, to enjoy our peaceful life with our family & not to be troubled by those management & facilities issues....
share this with no hard feeling, thanks.
they said, the reason why some residents do hv doubt over our account is, a member of MC recently sold his 2 old cars, then purchased 2 newer used cars..., can this be an issue? he used his money (bank loan & company loan, plus the money get from selling of old cars) to pay for the cars, he & his wife both working & have reasonable income to support the 2 used cars (total value less than 45K, then minus the selling of old car abt 10k, so monthly installment are for 35K in 6 years), we hope this won't make residents think that MC members hv been happily helping themselves with management fund, will be very very very sadden & silly if got residents think that..., which we don't really think that buying cars will make us look suspicious, but to play safe, we just want to clarify, for in case.
financial is always sensitive issue, especially if u are handling public fund, for like it or not, no matter how careful or "clean" u are, u are still subject to the doubt of abusing the fund, another word, makan duit....
want to defend the MC here, yr2010 while this group of MC (was JMC then) took over in somewhere may/june, we inherit a huge amount of debt, abt 55K in the management account, of course together with some facilities problem like water tank, wall leaking issue.., but in 2 years' time we managed to pay all the debt, repair default facilities, install new facilities, & even have some good balance in the bank, as per last month abt 20K, to be fair, if MC are greedy & putting residents money into our own pocket, then these thing will not happen as mentioned!
MC members do fairly well in their career, 3 have their own company, 1 is company regional manager, 1 is organization administrator, 2 are senior ranking engineer in their factory..., we do not need to take money from the management fund, for our income is more than enough to administer our needs & desires, we serve our residents in the MC capacity is because we were chosen earlier, & since we are entrusted this task, then it's only right for us to do our level best to improve the things in vista condo, but now as have been labelled as "makan duit" will make us consider all these effort & sacrifice worth or not?
the time & strength we give to MC job not just the Wednesday night MC meeting, but is a daily burden of making sure staffs & vendors do the jobs right, residents' needs can be met (although sometimes can be quite difficult), some of us everyday need to stand at our own balcony to make sure all the corridor & staircase light (of another block) are ok, also check if anyone climbing staircase which can due to lift problem then call lift vendor immediately, inspecting semi-circle structure every floor for the mosquito larva, our daily prayer include lift & other facilities are always in good conditions, & developer will return our sinking fund as well..., pls believe it's really a daily burden.
well, sorry for being long winded, but for those who have doubt, pls be more patient, as we are chasing the auditor to get the audit report ready & EGM will be called, the baton will be handled to u, for we really looking forward to the days where we can be like other ordinary residents, to enjoy our peaceful life with our family & not to be troubled by those management & facilities issues....
share this with no hard feeling, thanks.
Wednesday, September 12, 2012
answer to those question (part 2)
it's 4.50pm again, rushing to get this done....
like to brief residents how the MC approve project or repair or purchasing, etc.
different MC member holding different portfolio, we have 2 handling lifts, 2 handling plumbing matters, 2 handling swimming pool, 2 handling security guard matters, 2 handling legal matters, 2 handling safety related matters, 2 for T&G matters, etc, but as we only have 6 active members, so some of us do overlap in 2 or more areas.
so for approving project (repair or purchase) worth RM200 or less than that, for example repair pipe burst, the 2 persons in charge of that plumbing will discuss in between them & giving approval once they feel it's ok. But for more than RM200 then one of them will bring the matter up in the MC meeting for approval, but since MC meeting in 2 weeks once, some of matters can't wait that long, so person in charge will send email to everybody for email approval.
but we must say we try our best to follow this as much as possible, but also certain cases where immediate decision is need then we will either send SMS or even phone calls to get approval, for top urgent cases.
ideally, all the purchase or repair once it's done, should be checked by supervisor or MC member in charge, but we must admit that it's the most difficult part to follow, part of that due to time factor, for example, if lift changed the part & completed at midnight then there's quite difficult for anyone of us to go there & check..., the same happen to electrical item like changing MCB in distributor board...
like to touch little bit abt the lift, at the moment lift at blk k down again, this time due to main relay board problem, vendor took one day to source for the used board, then took nearly 3 days to get all the wiring done (according to him abt 300 connection), so today only they can test run, since this morning 10am, but somehow the latest news we got from them is the lift haven't up yet...
someone asked in the last posting abt the root cause, quite simple, there's few relay boards in the each set of control system, all of them are old board, no more in the production, all bound to spoilt when it's day come, the only solution is to change to new system, abt 60K each set, state gov't still don't give us that money coz we are not low cost apartment, court case abt the sinking fund still drag on so the fund won't be available any time soon...
so what's the solution? trying our best to save enough money to change the control system, & at the same time continue to nag gov't for money. (if anyone got other idea pls do share..)
thanks.
like to brief residents how the MC approve project or repair or purchasing, etc.
different MC member holding different portfolio, we have 2 handling lifts, 2 handling plumbing matters, 2 handling swimming pool, 2 handling security guard matters, 2 handling legal matters, 2 handling safety related matters, 2 for T&G matters, etc, but as we only have 6 active members, so some of us do overlap in 2 or more areas.
so for approving project (repair or purchase) worth RM200 or less than that, for example repair pipe burst, the 2 persons in charge of that plumbing will discuss in between them & giving approval once they feel it's ok. But for more than RM200 then one of them will bring the matter up in the MC meeting for approval, but since MC meeting in 2 weeks once, some of matters can't wait that long, so person in charge will send email to everybody for email approval.
but we must say we try our best to follow this as much as possible, but also certain cases where immediate decision is need then we will either send SMS or even phone calls to get approval, for top urgent cases.
ideally, all the purchase or repair once it's done, should be checked by supervisor or MC member in charge, but we must admit that it's the most difficult part to follow, part of that due to time factor, for example, if lift changed the part & completed at midnight then there's quite difficult for anyone of us to go there & check..., the same happen to electrical item like changing MCB in distributor board...
like to touch little bit abt the lift, at the moment lift at blk k down again, this time due to main relay board problem, vendor took one day to source for the used board, then took nearly 3 days to get all the wiring done (according to him abt 300 connection), so today only they can test run, since this morning 10am, but somehow the latest news we got from them is the lift haven't up yet...
someone asked in the last posting abt the root cause, quite simple, there's few relay boards in the each set of control system, all of them are old board, no more in the production, all bound to spoilt when it's day come, the only solution is to change to new system, abt 60K each set, state gov't still don't give us that money coz we are not low cost apartment, court case abt the sinking fund still drag on so the fund won't be available any time soon...
so what's the solution? trying our best to save enough money to change the control system, & at the same time continue to nag gov't for money. (if anyone got other idea pls do share..)
thanks.
Wednesday, September 5, 2012
answer to those questions (part 1)
someone posted some questions in the last article, also told us he has reported the chairman to the authority..., for mismanagement & don't know what else, sigh, susahlah kali ini....
well, since he raised those questions, we thought it's good to answer them so that residents will hv better picture of how these whole things of management, financial & related matters be handled, but we can't answer everything in single posting, so pls allow us to go part by part..., now this article is written at 4.45pm, i curi some time from my office hour in the company i am attached to, hope that my boss won't see it :)
current management company is DMS, we are paying them RM3300 per month, at the moment they are under 3 months probation, until and of Sept, then MC will decide whether to engage their service in long term basis.
our practice is, when the company still under probation, the cheque book would not be held by them, just to play safe, but once confirmation is given then the cheque will be handled by them, like what we did before. But at the end of the month when we need them to prepare the monthly account then cheque book will given to them to complete the account, as the office is keeping other documents like payment voucher, invoices, etc....
every month we issue payment on middle of month & end of month, those utilities bills & contracted vendors will be paid middle of month, like TNB, PBA, lift, pool, guard (half monthly), cleaner (half monthly), management (half monthly) & charge man. End of month we pay for parts purchased for facilities upgrade & repairs, management (half monthly), guard (half monthly), cleaner (half monthly), & others, few exception as some suppliers (not contracted one) are not giving us credit term.
at the moment 2 full timers in the office, office clerk responsible for collection & building supervisor assigned responsibilities to inspect our facilities & common area regularly, receive complaints from residents & get responsible parties to attend to these complaint, & also make sure all other vendor doing their jobs right, well, as now they still under probation, so residents' feedback & committees' observation will take into consideration when come to the time making decision for long term service contract.
monthly account will be pasted in the residents notice by the 15th of the following month, it shows the income & expenditure of the month, figure brought forward from previous month & balance of the current month, earlier on some residents questioned us abt the bank statement, so we will make arrangement for the bank statement to be pasted together with the monthly account starting this month.
company who provides management service will handle the account too, which means the management fee we pay them is not just for collection of SC & building supervisory but include this too, concerning the question is the accountant is competent or not then we should be judging this from the account they prepare, so far as we see for this company, we will say ok lah.
we will soon post some other answers soon, pls be patient & don't interpret it as we refuse to answer, meantime also allow other residents/readers to feedback concerning those things we have written above.
thanks.
well, since he raised those questions, we thought it's good to answer them so that residents will hv better picture of how these whole things of management, financial & related matters be handled, but we can't answer everything in single posting, so pls allow us to go part by part..., now this article is written at 4.45pm, i curi some time from my office hour in the company i am attached to, hope that my boss won't see it :)
current management company is DMS, we are paying them RM3300 per month, at the moment they are under 3 months probation, until and of Sept, then MC will decide whether to engage their service in long term basis.
our practice is, when the company still under probation, the cheque book would not be held by them, just to play safe, but once confirmation is given then the cheque will be handled by them, like what we did before. But at the end of the month when we need them to prepare the monthly account then cheque book will given to them to complete the account, as the office is keeping other documents like payment voucher, invoices, etc....
every month we issue payment on middle of month & end of month, those utilities bills & contracted vendors will be paid middle of month, like TNB, PBA, lift, pool, guard (half monthly), cleaner (half monthly), management (half monthly) & charge man. End of month we pay for parts purchased for facilities upgrade & repairs, management (half monthly), guard (half monthly), cleaner (half monthly), & others, few exception as some suppliers (not contracted one) are not giving us credit term.
at the moment 2 full timers in the office, office clerk responsible for collection & building supervisor assigned responsibilities to inspect our facilities & common area regularly, receive complaints from residents & get responsible parties to attend to these complaint, & also make sure all other vendor doing their jobs right, well, as now they still under probation, so residents' feedback & committees' observation will take into consideration when come to the time making decision for long term service contract.
monthly account will be pasted in the residents notice by the 15th of the following month, it shows the income & expenditure of the month, figure brought forward from previous month & balance of the current month, earlier on some residents questioned us abt the bank statement, so we will make arrangement for the bank statement to be pasted together with the monthly account starting this month.
company who provides management service will handle the account too, which means the management fee we pay them is not just for collection of SC & building supervisory but include this too, concerning the question is the accountant is competent or not then we should be judging this from the account they prepare, so far as we see for this company, we will say ok lah.
we will soon post some other answers soon, pls be patient & don't interpret it as we refuse to answer, meantime also allow other residents/readers to feedback concerning those things we have written above.
thanks.
Saturday, August 25, 2012
eventful time @ blk k
looks like some of these blk k facilities already "pakat", taking turn to have strike, causing so much inconveniences to residents & sucking finance from the management account.
from few months ago, when the lifts started giving problem, especially the rotor, then until this day, water pump leaking, then motor spoiled, then float sensor in the water tank call it a day, after these don't know what else.
these all the items, actually quite costly for repairing & replacement, but if no immediate action taken, then residents will feel the effect immediately, like forced to climb staircase, no water supply, etc.
well, taking immediate action means spending money, our finance still ok to face this crisis, just that we felt the pain seeing the saving we have taken so long the time to build up, now be burnt one by one...:(
rotor abt 6K, pump repair abt 1.6K, float sensor abt 2.5K, this has taken up abt 10K, but now still scratching our hair for the motor replacement, (2 vendor came try to repair it, but left us with the same report, can't be repaired anymore!) should burn another 15K to 18K, but still waiting for few vendors' reply quotation, by latest next Monday need to decide which model & vendor we should go for?
for those follow this blog, u may hv been informed that very soon we need to pay the electricity deposit (abt 18K) to TNB as the developer is terminating the TNB account which is under their name, so which means in this eventful session, we are seeing abt 40K to 50K leaving us!!!
our only comfort is for rotor & motor problem, we may be able to recover some $$ from insurance claim, but if we manage to get back 10K or 15K, still have to face the fact that our management account will see 30K to 40K less...
we are now talking to those potential motor vendor for the repayment term, well, perhaps 4K per month, for TNB we will try to negotiate further to pay less deposit, coz we need to keep at least 15K in our bank account for the real emergency situation, hopefully God will help us (again) to have the great favor from the relevant parties.
last thing want to say in this posting, our finance still strong enough to face this challenge, so residents pls don't worry abt our management fund is running low, the only setback is we may need to delay some of the upgrading project which we have in mind, coz priority should be given to maintenance & repair.
thanks.
from few months ago, when the lifts started giving problem, especially the rotor, then until this day, water pump leaking, then motor spoiled, then float sensor in the water tank call it a day, after these don't know what else.
these all the items, actually quite costly for repairing & replacement, but if no immediate action taken, then residents will feel the effect immediately, like forced to climb staircase, no water supply, etc.
well, taking immediate action means spending money, our finance still ok to face this crisis, just that we felt the pain seeing the saving we have taken so long the time to build up, now be burnt one by one...:(
rotor abt 6K, pump repair abt 1.6K, float sensor abt 2.5K, this has taken up abt 10K, but now still scratching our hair for the motor replacement, (2 vendor came try to repair it, but left us with the same report, can't be repaired anymore!) should burn another 15K to 18K, but still waiting for few vendors' reply quotation, by latest next Monday need to decide which model & vendor we should go for?
for those follow this blog, u may hv been informed that very soon we need to pay the electricity deposit (abt 18K) to TNB as the developer is terminating the TNB account which is under their name, so which means in this eventful session, we are seeing abt 40K to 50K leaving us!!!
our only comfort is for rotor & motor problem, we may be able to recover some $$ from insurance claim, but if we manage to get back 10K or 15K, still have to face the fact that our management account will see 30K to 40K less...
we are now talking to those potential motor vendor for the repayment term, well, perhaps 4K per month, for TNB we will try to negotiate further to pay less deposit, coz we need to keep at least 15K in our bank account for the real emergency situation, hopefully God will help us (again) to have the great favor from the relevant parties.
last thing want to say in this posting, our finance still strong enough to face this challenge, so residents pls don't worry abt our management fund is running low, the only setback is we may need to delay some of the upgrading project which we have in mind, coz priority should be given to maintenance & repair.
thanks.
Monday, August 20, 2012
2 big holes in the pocket now :(
recently we were confronted by 2 issues, which will burn 2 big holes in the management account's pocket...
for info, past 2 years, even though some big money had been spent for upgrading or repair or install new facilities, but in bank account we steadily keep something in between 15K to 25K, for in case of emergency.
part of the reason we kept this money is for the TNB & PBA deposit, because all this while our TNB & PBA are under developer's name, even though we are not sure they used their own or our money to pay the deposit some 15 years ago, but we thought we must keep enough money if we will be asked to transfer these accounts under MC's name, for which, the deposit will be in between 15k to 20k.
true enough last week we received the notice from developer that they will terminate the TNB account soon, & as we approached TNB for the matter, we were asked to pay abt 20K for the deposit, but we still negotiate with their higher management officer & hopefully can cut it to 15K.
anyhow, if our wish is granted, then the 15k in the current account will be transferred under refundable deposit, but practically can't be used by us as long as we are still using TNB supply.
then, when we are still feel the heartache because the saving in bank will be reduced so much, another big blow just arrived!
2 different vendors have checked our blk k water pump (which sending the water from ground floor storage tank to roof top water tank) & informed us that 1 motor is damaged beyond repair! the new motor will cost in between 15K to 18K, depending on the model & manufacturing country.
now we are getting another vendor to check & give his opinion, hopefully he will know how to repair it (chance is slim, though), we are talking to insurance company now as we also insured our facilities under equipment all risk policy, hope can claim some money from them, oh ya, yesterday we also approached YB Yeoh for help, hope to hear good news from him soon.
now feel even more heartache, aaaaahhhhhh!!!!!
a long long long sigh !!!
for info, past 2 years, even though some big money had been spent for upgrading or repair or install new facilities, but in bank account we steadily keep something in between 15K to 25K, for in case of emergency.
part of the reason we kept this money is for the TNB & PBA deposit, because all this while our TNB & PBA are under developer's name, even though we are not sure they used their own or our money to pay the deposit some 15 years ago, but we thought we must keep enough money if we will be asked to transfer these accounts under MC's name, for which, the deposit will be in between 15k to 20k.
true enough last week we received the notice from developer that they will terminate the TNB account soon, & as we approached TNB for the matter, we were asked to pay abt 20K for the deposit, but we still negotiate with their higher management officer & hopefully can cut it to 15K.
anyhow, if our wish is granted, then the 15k in the current account will be transferred under refundable deposit, but practically can't be used by us as long as we are still using TNB supply.
then, when we are still feel the heartache because the saving in bank will be reduced so much, another big blow just arrived!
2 different vendors have checked our blk k water pump (which sending the water from ground floor storage tank to roof top water tank) & informed us that 1 motor is damaged beyond repair! the new motor will cost in between 15K to 18K, depending on the model & manufacturing country.
now we are getting another vendor to check & give his opinion, hopefully he will know how to repair it (chance is slim, though), we are talking to insurance company now as we also insured our facilities under equipment all risk policy, hope can claim some money from them, oh ya, yesterday we also approached YB Yeoh for help, hope to hear good news from him soon.
now feel even more heartache, aaaaahhhhhh!!!!!
a long long long sigh !!!
Monday, August 13, 2012
new T&G system
yes, u are right, it has been launched today.
few of us in MC have collected our new cards, tested it, wonderful, no need to wind down the car window, and the scanner still can detect our card & open the barrier.
the scanning range is abt 2 feet, so residents should try to drive your vehicle as near to the scanner as possible, we were told in case the window is tinted too heavily then the scanner may not be able to detect the card, so far haven't got this complaint yet.
yes the cards are given to residents free, for this new cards, management account will absorb the cost, as part of the "benefit sharing", giving back to residents since management fund's finance is getting better, we thought maybe should not create more burden for our residents to buy new card.
some residents feedback to us it took a bit long for the card to be issued, we understand it coz we too waited awhile for the card, but pls be patient, coz the Malay staff who does the issuing of the card need to check all the detail before card is issued, especially payment status, lot number vs unit, the authentic of returned old card, the registration of new card into system, etc, it's also to make sure no one take advantage of the system & abuse it for personal gain, so pls be patient....
where do we get the money to install the new system? we are claiming from insurance company on the damage of the system as the result of the accident few weeks ago, but since the existing model can't be sourced anymore, so we added a few thousand (from management account) to upgrade it to this long range system, include the new cards, but anywhere we need to clarify here that, we only claim from insurance company on the damage, but not the new upgraded system. (in order not to cause the resident who involved in the accident feel that he is victimised)
so, pls get your card as early as you can, test it & feedback to us if any improvement need.
thanks.
few of us in MC have collected our new cards, tested it, wonderful, no need to wind down the car window, and the scanner still can detect our card & open the barrier.
the scanning range is abt 2 feet, so residents should try to drive your vehicle as near to the scanner as possible, we were told in case the window is tinted too heavily then the scanner may not be able to detect the card, so far haven't got this complaint yet.
yes the cards are given to residents free, for this new cards, management account will absorb the cost, as part of the "benefit sharing", giving back to residents since management fund's finance is getting better, we thought maybe should not create more burden for our residents to buy new card.
some residents feedback to us it took a bit long for the card to be issued, we understand it coz we too waited awhile for the card, but pls be patient, coz the Malay staff who does the issuing of the card need to check all the detail before card is issued, especially payment status, lot number vs unit, the authentic of returned old card, the registration of new card into system, etc, it's also to make sure no one take advantage of the system & abuse it for personal gain, so pls be patient....
where do we get the money to install the new system? we are claiming from insurance company on the damage of the system as the result of the accident few weeks ago, but since the existing model can't be sourced anymore, so we added a few thousand (from management account) to upgrade it to this long range system, include the new cards, but anywhere we need to clarify here that, we only claim from insurance company on the damage, but not the new upgraded system. (in order not to cause the resident who involved in the accident feel that he is victimised)
so, pls get your card as early as you can, test it & feedback to us if any improvement need.
thanks.
Tuesday, August 7, 2012
it's about priority for the safety & security matters
last post created some good discussions, well, some residents do write in the not-so-friendly manner, but in MC, we try not to get our ourselves to be effected emotionally like be upset or angry by the comments, by rather to focus on the issues the persons try to bring to our attention, & do our best to address it.
we do hear the voices of getting the road (or parking area) repaired, so now we are talking to vendor to get those broken surface patched, but as we said earlier, due to limitation of fund, it's quite hard to tar all the broken areas, but rather to choose the few areas which are more serious, the others will be covered later.
it's about priority, really.
we always remind ourselves to give priority to those safety & security related matter, so in the past 6 to 12 months, actually some big portion of money have been channeled to this area, but then we must say this are the "unseen" or "not-so-visible" as other thing like painting the wall, or install new office which can be easily detected by residents, by then many times those "unseen" things actually are more important than "visible" thing, especially when it touches the safety & security matter.
perhaps it's good for us to update our residents what are the safety & security related matters which have been covered recently...
upgrade the fire fighting facilities, we had sent both duty pump & jockey pump for service & repair, replaced mechanical seal & high power blower; than at the bomba riser room, new hose reel, valves be installed, with those necessary servicing, last month we entered the service contract with one of the prominent vendor (Pentatronics) to maintain our fire fighting facilities, for which they will inspect our equipment on the regular basis & advice us what need to be done pertaining to this area.
new lift alarm indicators have been installed at the guard house last week, it will alert the guard with both light & sound should anyone stranded in the lift, of course the person must press the alarm button inside the lift in order for this both light & sound devices be triggered in the guard house. we hope by having this facility it will help the stranded person to be rescued sooner than before.
abt half a year ago we decided to hire the new guard company, it's also part of effort to upgrade the security service here, our observation is the current guard company are doing better job than the other one, but of course it's always rooms for improvement..., in fact our neighboring (not Villa) apartment also switched to this company recently after their committee members joined one of our function few months ago & impressed by the way our guard manned the entrance :)
we are at the moment servicing (or replacing if it's needed) all the water pumps for domestic supply to all the unit in blk J and K, total are 4 pumps, one had been done in blk k, will do the blk j soon, after that will also enter contract with vendor for maintaining & servicing the pump on regular basis, this is to make sure the pumps will continue to serve all the unit without sudden malfunctioning, hopefully.
well, other facilities like CCTV, motorbike T&G barrier are also for the same purpose, we do see some good improvement after installed these, but we can't afford to feel proud of that, rather we choose to be cautious, focus on the further improvement which will make Vista safer place to stay.
thanks.
we do hear the voices of getting the road (or parking area) repaired, so now we are talking to vendor to get those broken surface patched, but as we said earlier, due to limitation of fund, it's quite hard to tar all the broken areas, but rather to choose the few areas which are more serious, the others will be covered later.
it's about priority, really.
we always remind ourselves to give priority to those safety & security related matter, so in the past 6 to 12 months, actually some big portion of money have been channeled to this area, but then we must say this are the "unseen" or "not-so-visible" as other thing like painting the wall, or install new office which can be easily detected by residents, by then many times those "unseen" things actually are more important than "visible" thing, especially when it touches the safety & security matter.
perhaps it's good for us to update our residents what are the safety & security related matters which have been covered recently...
upgrade the fire fighting facilities, we had sent both duty pump & jockey pump for service & repair, replaced mechanical seal & high power blower; than at the bomba riser room, new hose reel, valves be installed, with those necessary servicing, last month we entered the service contract with one of the prominent vendor (Pentatronics) to maintain our fire fighting facilities, for which they will inspect our equipment on the regular basis & advice us what need to be done pertaining to this area.
new lift alarm indicators have been installed at the guard house last week, it will alert the guard with both light & sound should anyone stranded in the lift, of course the person must press the alarm button inside the lift in order for this both light & sound devices be triggered in the guard house. we hope by having this facility it will help the stranded person to be rescued sooner than before.
abt half a year ago we decided to hire the new guard company, it's also part of effort to upgrade the security service here, our observation is the current guard company are doing better job than the other one, but of course it's always rooms for improvement..., in fact our neighboring (not Villa) apartment also switched to this company recently after their committee members joined one of our function few months ago & impressed by the way our guard manned the entrance :)
we are at the moment servicing (or replacing if it's needed) all the water pumps for domestic supply to all the unit in blk J and K, total are 4 pumps, one had been done in blk k, will do the blk j soon, after that will also enter contract with vendor for maintaining & servicing the pump on regular basis, this is to make sure the pumps will continue to serve all the unit without sudden malfunctioning, hopefully.
well, other facilities like CCTV, motorbike T&G barrier are also for the same purpose, we do see some good improvement after installed these, but we can't afford to feel proud of that, rather we choose to be cautious, focus on the further improvement which will make Vista safer place to stay.
thanks.
Tuesday, July 31, 2012
car barrier accident & lift alarm indicator
this morning all vista residents get a shock to see the out-going barrier together with in-barrier control system in total wreck! for those still don't know the cause, the T&G system barrier was hit by a vehicle driven by a resident this morning, it was an accident but since damage has been caused so we still will pursue for the compensation either by insurance or the resident.
everything had been captured by the CCTV, we have contacted the insurance company, the insurance adjuster was sent in to access the damage, now we were advised by them to install (can't be repaired already) the new system & then claim from the insurance company, for which they will normally claim from the party who responsible for this incident.
so now we were pondering on the available options, most likely will go for the system which will provide more convenient to our residents, quite possible in the future our residents no need to wind down the window to scan their cards, but not finalised yet as we are studying the technical detail..., another reason we go for new system is due to the current model is likely obsolete...
also like to update our residents that we are installing the lift alarm indicator at the guard house, so in the future if anyone trapped in the lift & press the lift alarm, the signal will be sent to guard house, it will trigger the buzzer in the guard house to alert the guard on duty, also there will be indicator light to show the guard which lift is having problem...., well, this is part of effort to upgrade our facility as our finance is getting better..., remember our mission? to make vista a better place for living.
thanks.
everything had been captured by the CCTV, we have contacted the insurance company, the insurance adjuster was sent in to access the damage, now we were advised by them to install (can't be repaired already) the new system & then claim from the insurance company, for which they will normally claim from the party who responsible for this incident.
so now we were pondering on the available options, most likely will go for the system which will provide more convenient to our residents, quite possible in the future our residents no need to wind down the window to scan their cards, but not finalised yet as we are studying the technical detail..., another reason we go for new system is due to the current model is likely obsolete...
also like to update our residents that we are installing the lift alarm indicator at the guard house, so in the future if anyone trapped in the lift & press the lift alarm, the signal will be sent to guard house, it will trigger the buzzer in the guard house to alert the guard on duty, also there will be indicator light to show the guard which lift is having problem...., well, this is part of effort to upgrade our facility as our finance is getting better..., remember our mission? to make vista a better place for living.
thanks.
Monday, July 23, 2012
our wish list....
to run the management in vista condo will be full of happiness & fun if the following matters can happen according to MC's wish...
1) blk k's 2 lifts are always bother us much, especially in the past few months, so it automatically top our wish list to see these 2 lifts to run smoothly without breakdown, at the moment our greatest concern is after the rotor has been fixed into system, how long can it last, of course if it's condition is good, then we should not see it crack again anytime soon.
2) sinking fund, still can't see the end of the tunnel, especially as now "certain party" is under liquidation, it make the tunnel even more unpredictable, little bit update for our residents here, we have forwarded the court order to the receiver/liquidator, but we also pursue the legal action to get back the money, let's continue to pray & hope for the best.
3) collection rate to be consistently hit 85%, at the moment the collection rate still swinging in between 75% to 85%, actually it consider a good one already compare to most of the apartments in Bayan Lepas, Paya Terubong , Farlim & Air Itam area, according to our survey, most of them only hitting 60% to 70%, the worst one are just manage to collect 30%, but as our aim is to improve vista condo (not just to maintain) so 85% is a MUST to be achieved.
4) residents to be more understanding, the recent lift incident in blk k make us feel very encouraged as we see most of the residents did understand the situation, but as we received many positive words of encouragement, we also saddened by few residents' unkind action & words, as for now we really wish them to attend the AGM to accept the challenge to take over the baton, so they too will understand the pressure we bear each day for the vista condo matters, but maybe our plan can't be materialized because we just found out almost all of them haven't collect their strata title, which make them unqualified to vote & to nominate, hopefully they can quickly collect their strata title.
5) vendors will up 1 more gear in their performance & commitment, no doubt we are blessed by many good vendors, especially the lifts vendor & electrician, we also full OK with the guards & cleaners, & at the moment still observing the management staffs performance, but honestly speaking, overall performance still quite far from the condominium standard, but then again, unless our collection can shoot up drastically, or else we need to be happy with the current standard.
6) more allocation of fund from government, at the moment we are still negotiating with state government for the money to upgrade the control system of all of our lifts, abt RM200K (government pay 80%, management fund 20%), it's also a long term project, still remember the RM15K for the entrance took us abt 9 months, so for this RM160k.......
still many other items in our wish list, but if half of the mentioned items can be materialised, then every night we will sleep with the big smile in our face :)
thanks.
1) blk k's 2 lifts are always bother us much, especially in the past few months, so it automatically top our wish list to see these 2 lifts to run smoothly without breakdown, at the moment our greatest concern is after the rotor has been fixed into system, how long can it last, of course if it's condition is good, then we should not see it crack again anytime soon.
2) sinking fund, still can't see the end of the tunnel, especially as now "certain party" is under liquidation, it make the tunnel even more unpredictable, little bit update for our residents here, we have forwarded the court order to the receiver/liquidator, but we also pursue the legal action to get back the money, let's continue to pray & hope for the best.
3) collection rate to be consistently hit 85%, at the moment the collection rate still swinging in between 75% to 85%, actually it consider a good one already compare to most of the apartments in Bayan Lepas, Paya Terubong , Farlim & Air Itam area, according to our survey, most of them only hitting 60% to 70%, the worst one are just manage to collect 30%, but as our aim is to improve vista condo (not just to maintain) so 85% is a MUST to be achieved.
4) residents to be more understanding, the recent lift incident in blk k make us feel very encouraged as we see most of the residents did understand the situation, but as we received many positive words of encouragement, we also saddened by few residents' unkind action & words, as for now we really wish them to attend the AGM to accept the challenge to take over the baton, so they too will understand the pressure we bear each day for the vista condo matters, but maybe our plan can't be materialized because we just found out almost all of them haven't collect their strata title, which make them unqualified to vote & to nominate, hopefully they can quickly collect their strata title.
5) vendors will up 1 more gear in their performance & commitment, no doubt we are blessed by many good vendors, especially the lifts vendor & electrician, we also full OK with the guards & cleaners, & at the moment still observing the management staffs performance, but honestly speaking, overall performance still quite far from the condominium standard, but then again, unless our collection can shoot up drastically, or else we need to be happy with the current standard.
6) more allocation of fund from government, at the moment we are still negotiating with state government for the money to upgrade the control system of all of our lifts, abt RM200K (government pay 80%, management fund 20%), it's also a long term project, still remember the RM15K for the entrance took us abt 9 months, so for this RM160k.......
still many other items in our wish list, but if half of the mentioned items can be materialised, then every night we will sleep with the big smile in our face :)
thanks.
Monday, July 16, 2012
pls quickly collect your strata title!
hi, some urgent message for u, pls pass to ur neighbor too...
especially if u haven't collect ur strata title, pls do it as soon as u can, pls also check with neighbors for the same thing, do kindly ask them to act quick, get the lawyer to contact developer's office for the strata title, before it's too late.
reason? look, not much thing we should reveal here as we are still engage the developer in the court case for our sinking fund, discuss too much things here may face the risk of contempt of court, all we can say now is we have received info that certain party is either "entering" or have "entered" liquidation, sorry again can't reveal their identity here (before we see for ourselves the related document) for the above mentioned reason, but to avoid future complication for residents especially those who plan to sell their house, it's best to get your strata title now.
in the past we do urged residents to collect their strata title so as enough unit collected strata title then MC can be formed to request back our sinking fund, but as for this time we urge residents to collect strata title is for their own benefits.
u should talk to ur S&P lawyer to do it, but if u can't get them to help then can contact the lawyer we used frequently Ms Chua at 0124313605, just mention to her u are from Vista Condo, recommended by MC, then she should quote u with very reasonable fee & others, the whole thing will take abt 3 to 6 months, depending on the availability of the necessary documents.
we would like to touch little bit on sinking fund here, court proceeding still an on going thing, but as certain party is either "entering" or "entered" (still need to do further investigation) now the battle seems going to drag for awhile, but for us in MC, we will not give up until we see the money has returned back to it's rightful owner ----> vista condo residents!
thanks.
especially if u haven't collect ur strata title, pls do it as soon as u can, pls also check with neighbors for the same thing, do kindly ask them to act quick, get the lawyer to contact developer's office for the strata title, before it's too late.
reason? look, not much thing we should reveal here as we are still engage the developer in the court case for our sinking fund, discuss too much things here may face the risk of contempt of court, all we can say now is we have received info that certain party is either "entering" or have "entered" liquidation, sorry again can't reveal their identity here (before we see for ourselves the related document) for the above mentioned reason, but to avoid future complication for residents especially those who plan to sell their house, it's best to get your strata title now.
in the past we do urged residents to collect their strata title so as enough unit collected strata title then MC can be formed to request back our sinking fund, but as for this time we urge residents to collect strata title is for their own benefits.
u should talk to ur S&P lawyer to do it, but if u can't get them to help then can contact the lawyer we used frequently Ms Chua at 0124313605, just mention to her u are from Vista Condo, recommended by MC, then she should quote u with very reasonable fee & others, the whole thing will take abt 3 to 6 months, depending on the availability of the necessary documents.
we would like to touch little bit on sinking fund here, court proceeding still an on going thing, but as certain party is either "entering" or "entered" (still need to do further investigation) now the battle seems going to drag for awhile, but for us in MC, we will not give up until we see the money has returned back to it's rightful owner ----> vista condo residents!
thanks.
Monday, July 9, 2012
new management company
sorry, this week's posting a bit late, past few days have been very busy to get few things done urgently, well this actually part of the committee's life, need to juggle few things at the same time, career, family life, personal commitment, MC responsibilities, so pls bear with us if there's lacking in the quality & pace, some time :)
as most of the residents notice that there's new company now taking care of our management, would like to invite our residents to send us your opinion, ideas, suggestion to make the new company to serve you better, of course also need to be practical & realistic one, like don't expect them to standby until 11pm just for the collection...
things can be suggested like more flexible working hour for collection, complaint to be attended & feedback to resident in X number of days or hours, office facebook(?) for easier communication, account format, renovation & moving in/out procedure, vista bulletin in hard copy, etc....
it's always our desire to make vista a better place for living, but without residents participation it is definitely not going to happen, we believe when vista condo have more residents willing to do their part as far as obligation is concern, then the faster the vista will be a real condo, as for MC, our job is to draft big direction & to plan the steps for vista residents to achieve the goal, but we said earlier, without residents' active participation, it won't happen...
how many percent residents should involved, the more the better....
as most of the residents notice that there's new company now taking care of our management, would like to invite our residents to send us your opinion, ideas, suggestion to make the new company to serve you better, of course also need to be practical & realistic one, like don't expect them to standby until 11pm just for the collection...
things can be suggested like more flexible working hour for collection, complaint to be attended & feedback to resident in X number of days or hours, office facebook(?) for easier communication, account format, renovation & moving in/out procedure, vista bulletin in hard copy, etc....
it's always our desire to make vista a better place for living, but without residents participation it is definitely not going to happen, we believe when vista condo have more residents willing to do their part as far as obligation is concern, then the faster the vista will be a real condo, as for MC, our job is to draft big direction & to plan the steps for vista residents to achieve the goal, but we said earlier, without residents' active participation, it won't happen...
how many percent residents should involved, the more the better....
Monday, July 2, 2012
General Updates....
matters to update our beloved residents,
1) change of management company, with effective July 1st, the new management company, Dynasty Management Services will take over the job as managing agent in Vista Condo, we want to thank the previous company's help & contribution during their 3 years in our office, especially when we just formed JMB in yr2009, they were the one who helped us a lot in many area, the reason we change the managing agent is to get some fresh ideas of how to further improve the things in Vista Condo, guys, we want to stress that overall speaking we still feel quite positive abt the previous company, so pls refrain from writing negative comments on them.
2) block k lift, finally the rotor of lift #2 is restored back to it's supposedly condition & sent back to the rotor room, after the long 3 weeks, so now the lift #2 is running as usual, and for us in committee, is a great relieve. we do received a lot of phone calls & sms during that 3 weeks, most of them were unpleasant one, honestly we were quite discouraged. one particular blk K resident even urged us to step down, as we talked among ourselves & pondered on his suggestion, we felt it's time for others to exercise their talent to serve the Vista residents, for this reason (partly), AGM will be held in August or September for residents to chose new MC, we believe that new batch of MC will rise up & bring more blessing to vista folks, we also encourage that person to attend the AGM so to join the new MC, trust he will.
3) sinking fund marathon still ON, long battle, some residents asked us when can we get the money back, none of us can answer that question, some also alerted us if the developer file for bankruptcy then can we still take any money from this empty shell, the answer is the same, none of us can answer that...., but we & our lawyer have done enough home work to conclude that the steps we are taking now is necessary one for us to get back the sinking fund at soonest possible, well, men plan but God decides on the outcome, so let's pray & hope for the best.
4) as our finance are in the better position now, so starting from this month we will have fire fighting vendor to check on our facility on the regular basis, this is indeed a huge step to make Vista a safer place to stay, we are still dreaming of forming a strong ERT in vista, the project didn't take off well after launched few months ago due to poor response from residents, we hope that we will have better idea of how to encourage residents to join ERT, pls feel free to share with us.
5) looks like this year can't organise durian party as the price of durian still high due to poor harvesting, we bought few times for our own eating pleasure & 1 peace (good brand) can easily go RM25, compare to last year can get it with abt RM15, so never mind la..., next year see how.
thanks.
1) change of management company, with effective July 1st, the new management company, Dynasty Management Services will take over the job as managing agent in Vista Condo, we want to thank the previous company's help & contribution during their 3 years in our office, especially when we just formed JMB in yr2009, they were the one who helped us a lot in many area, the reason we change the managing agent is to get some fresh ideas of how to further improve the things in Vista Condo, guys, we want to stress that overall speaking we still feel quite positive abt the previous company, so pls refrain from writing negative comments on them.
2) block k lift, finally the rotor of lift #2 is restored back to it's supposedly condition & sent back to the rotor room, after the long 3 weeks, so now the lift #2 is running as usual, and for us in committee, is a great relieve. we do received a lot of phone calls & sms during that 3 weeks, most of them were unpleasant one, honestly we were quite discouraged. one particular blk K resident even urged us to step down, as we talked among ourselves & pondered on his suggestion, we felt it's time for others to exercise their talent to serve the Vista residents, for this reason (partly), AGM will be held in August or September for residents to chose new MC, we believe that new batch of MC will rise up & bring more blessing to vista folks, we also encourage that person to attend the AGM so to join the new MC, trust he will.
3) sinking fund marathon still ON, long battle, some residents asked us when can we get the money back, none of us can answer that question, some also alerted us if the developer file for bankruptcy then can we still take any money from this empty shell, the answer is the same, none of us can answer that...., but we & our lawyer have done enough home work to conclude that the steps we are taking now is necessary one for us to get back the sinking fund at soonest possible, well, men plan but God decides on the outcome, so let's pray & hope for the best.
4) as our finance are in the better position now, so starting from this month we will have fire fighting vendor to check on our facility on the regular basis, this is indeed a huge step to make Vista a safer place to stay, we are still dreaming of forming a strong ERT in vista, the project didn't take off well after launched few months ago due to poor response from residents, we hope that we will have better idea of how to encourage residents to join ERT, pls feel free to share with us.
5) looks like this year can't organise durian party as the price of durian still high due to poor harvesting, we bought few times for our own eating pleasure & 1 peace (good brand) can easily go RM25, compare to last year can get it with abt RM15, so never mind la..., next year see how.
thanks.
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